Archives: Reviews

“Daniel arrived for our routine Heat Pump maintenance yesterday and found a tiny coolant leak in a small copper line. Otherwise everything else checked out fine since the unit is only 8 moths old. The leak was fixed the following AM, a new part installed, and Daniel went over the entire process with me so I could understand the work he completed. The job was done in less time than he estimated. He is patient, professional and answered all my questions making certain I understood his work, the parts, and things to look out for. Daniel, and everyone I’ve ever dealt with at Hamstra are equally professional. We have used Hamstra since 2013 and would not think of choosing anyone else.”

– Ron K.

“We received excellent service from Hamstra. Salesman John, office installation coordinator Elizabeth, and installers Matt, Skyler, and David were all professional and skilled, and very attentive to the little things that make a difference. Communication was great, and installation went exactly as promised. We chose Hamstra because of value and customer service. Hamstra was recommended to us, and we would like to pass along assurance that it's a great company. They all went out of their way to make us happy. Highly recommend!”

– Constance W.

“Hamstra Heating & Cooling provides an exceptional service experience, and my recent interaction with their technician, Jake, exemplifies this commitment. Jake demonstrated politeness and consideration. This level of care and expertise made me feel informed and confident with every step of the process. Jake not only provided top-notch service but also went above and beyond from his polite and considerate demeanor to his detailed explanations and expert advice on the pros and cons of getting a new capacitor. Going above and beyond, Jake also replaced both air filters I provided. This level of dedication and attention to detail is what I feel sets Hamstra Heating & Cooling apart from other HVAC companies.”

– Theresa W.

“Hamstra has been wonderful! Salesman John, office Installation Coordinator Elizabeth, and installers/technicians Matt, David, and Skyler were all wonderful. Customer service was outstanding start to finish, installation just as they promised, followed by great clean-up. Hamstra was recommended to us, and did not disappoint. We would like to pass along our recommendation and gratitude for a job well done! Thank you to all!”

– Constance W.

“Hamstra has been wonderful! Salesman John, office Installation Coordinator Elizabeth, and installers/technicians Matt, David, and Skyler were all wonderful. Customer service was outstanding start to finish, installation just as they promised, followed by great clean-up. Hamstra was recommended to us, and did not disappoint. We would like to pass along our recommendation and gratitude for a job well done! Thank you to all!”

– Constance W.

“David and Diego showed up on time and got right to it extremely knowledgeable and helpful with all of my questions my concerns I would highly recommend David and Diego for any job from Hamstra for job concerning HVAC”

– Linda W.

“David and Diego showed up on time and got right to it extremely knowledgeable and helpful with all of my questions my concerns I would highly recommend David and Diego for any job from Hamstra for job concerning HVAC”

– Linda W.

“As always, your customer service reps are outstanding! Thank you for running such an efficient, professional and just downright nice
business. Hamstra will be our A/C company from here on out!”

– Cindy M.

“Daniel B serviced our two condensers today for our Bronze spring AC tune up. As in the past, the attention to detail and professionalism he provides keeps our systems running perfectly.”

– John H.

“We just wanted to let you know that Matt and Michael did a wonderful job of getting our AC back in operation!!! The workmanship is first class and the attention to detail was super!!

And, thank you Elizabeth for scheduling us for today!! The thought of going through another weekend without any cooling is not nice to contemplate!! We appreciate you being there for us!!

We are very happy Hamstra customers!!!”

– Richard S.

“Hamstra installed and have serviced our systems since installation. Zach was out today to go over everything. He was prompt, knowledgeable and friendly.

Took care of everything, explained what he did and replaced a part that was needed.

I highly recommend Hamstra.”

– Mike S.

“I'm always pleased with service I receive from Hamstra. Richard was out yesterday for AC maintenance, he was professional, thorough, explained everything he did and very outgoing. A pleasure to work with him.”

– Bonnie B.

“It was so good to see Caden the technician come and do the maintenance of our AC'S. Not often you see the same person after a year. As always he did a great job, very knowledgeable and super easy to talk with. Highly recommend Hamstra.”

– Joe C.

“The tech, Jake was great. He was very knowledgeable and quick. He let me know what was going on with our unit and the condition it was in. Thank you”

– Martha M.

“My air conditioner was not cooling. A call to Hamstra and they were at my house the next day in the early afternoon. Repair was so quick! The service person was so professional! Best decision I ever made was having Hamstra install our new unit a few years ago. They have been incredibly reliable !”

– Patricia D.

“After completing our annual air conditioning checkup, the Hamstra maintenance technician explained in easy to understand terms how much life we can expect from the system before we will need to replace it.”

– James V.

“Technician arrived on time, went about his business and seemed competent. All went well, except I was under the understanding that a different technician would service the unit. This is the second time this switch has happened with no advanced warning. that the technician I am expecting would not be available.”

– Charles B.

“As always, the Hamstra service technician was prompt, courteous, knowledgeable, and efficient. Will has been here before and works neatly and quickly, and is willing to answer any questions or concerns. I have been thrilled with my Hamstra system and all the technicians that have come to install it, repair it, and perform maintenance!”

– Alice B.

“Easy to make the appointment. The technician arrived in the agreed time window. He explained the status of the equipment and made recommendations. Overall a satisfactory service.”

– Uwe M.

“Hamstra did a great job installing our new system fast and perfect. Thanks to David, Robert, Brian, and Matt. We greatly appreciate your care and professionalism. Highly recommended.”

– K. H.

“Shane and Robert did a great job. They were prompt, efficient, and professional. They are a credit to Hamstra and I look forward to having them back for the next service.”

– Terence M.

“Another just checking up call. And Jeff the rep again.
He is so knowledgeable and willing to share his info
with me. That is MUCH appreciated. Makes me a better
informed consumer.
I also like that the window for appoints and waiting
is much narrower…no more all day waiting.
Thanks for great service. LW”

– Lynn W.

“I was a property manager of single family homes in Tucson for over 15 years I have worked with many A/C companies over the years. Hamstra is the best company ever, would not use any one else. Everyone is professional, courteous, kind and they go the extra mile for their clients”

– Kathy F.

“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a couple hours later to do the work. Repair man was also very nice and knew what he was doing.”

– Ann P.

“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a couple hours later to do the work. Repair man was also very nice and knew what he was doing.”

– Ann P.

“Just had our semi annual HVAC checkup with Jeff. He was amazing. Very thorough, polite and friendly. Spent time with us at the end and explained what he found and things we can do proactively to help keep our system functioning efficiently. Double thumbs up for Jeff and Hamstra!”

– Bruce N.

“Re: Spring maintenance on my 4 HVAC units: Houston and Robert were great. On time, and courteous. Always knowledgeable and willing and patient to answer any questions I have. Five Stars for sure.”

– Ellen F.

“Have always had the best service. They have been servicing my units for years. Had a mini split installed 8 years ago that is in amazing shape and performance. And the old heat pump ac unit was fully replaced the other day. Always friendly. They even took out my old 1970 swamp cooler!”

– Christian L.

“Our service representative, Dave Thompson, is extremely talented and very thorough. We request him whenever we have service.
Thank you, Hamstra.”

– Richard S.

“Will was excellent he inspected my system and brought all fluids up to proper levels. He was efficient and neat. I would strongly recommend Hamstra to service my heat and cooling system.”

– Margaret Y.

“Richard with Hamstra HVAC was professional, thorough and offered suggestions of what was needed to make the AC run more efficiently and effectively. Excellent service!”

– Leslie C.

“We’ve been very satisfied with Hamstra since the day they installed our new AC/heat unit. With their careful bi-annual maintenance we look forward to many more trouble free years with our AC/heat.”

– Shawn G.

“Called for service after installation of new thermostat and no heat or cool. We found our tech, Daniel to very honest and professional when he came out. He identified the problems and was able to correct them.. We would. welcome Daniel any time to look at or repair our HVAC system. We have been with Hamstra for 9 years and find that everyone we have had contact with has been professional and competent. We strongly recommend Hamstra to anyone needing help with their HVAC system.”

– Bob H.

“As always, the technicians were very professional and quick. He also shared good recommendations for better usage. Thank You.”

– Martha M.

“Hamstra designed and installed my AC units. The guys came back for a system check and made any needed corrections. Hamstra did an awesome job and I would recommend them.”

– Mona B.

“Excellent service & professional tech support from Richard for routine warranty tune-up. Extremely helpful answering my questions and offering maintenance suggestions/improvements to maximize HVAC service life. Thanks!”

– Tom B.

“Thank you Hamstra Team:
Our EXPERIENCE WITH Hamstra Equipment and Service; Good communication Good scheduling Good Maintenance with professional friendly staff and technicians”

– Jonathan M.

“Very professional installation crew. They were competent, polite and reliable. Refreshing to see their positive work ethic. Andres has a can-do attitude and was a joy to work with. I went with Hamstra due to their reputation and charitable contributions to Tucson nonprofits and I am pleased with my choice.”

– Jenni S.

“Great service from the initial phone call to the outstanding service call by Daniel. Look forward to Hamstra being our Heating and Cooling team going forward !!”

– John P.

“In the past 6 months I replaced (2) AC/Heating units with Hamstra. I dropped a pretty penny but my units were at 22 years old so I was due. All the folks we dealt with at Hamstra, starting with big John Sudback, Elizabeth in the office, the pre-install site team and then the actual install teams who do the work ALL were nothing but professional, positive and responsive. My sales person, John Sudbeck always was there for my endless questions and changes even when I would communicate with him on weekends. These days when often one cannot get a return phone call or you have to follow up on a continual basis…our experience with the Hamstra team was a breath of fresh air. Well run company — they get it! Thank you”

– Mark M.

“Jeff handled my annual furnace maintenance inspection (Gold Plan), and found no issues. He was extremely well-informed about all things having to do with HVAC, and was quick and friendly. He easily handled numerous questions that my dad asked him about air conditioners and furnaces, and my dad was very impressed with the service he provided at my residence. We both appreciated Jeff's expertise, knowledge and friendliness. As usual, Hamstra appears to hire the very best employees, and Jeff is no exception. Thank you Jeff, for a job well done!”

– Marissa S.

“Excellent, competent, on-time maintenance visit for my HVAC system. Austin was personable and thorough, and explained everything clearly. Recommended!”

– John C.

“Hamstra has done an outstanding job at every facet of the experience of the all new units installed. Clean, neat and explained everything from the units installed to the controls. The technicians were super, neat, clean and efficient: they were David, Robert and Alex. I will stay with this company.”

– James W.

“HAMSTRA is a family of hard working, compassionate, honorable & honest people. What differentiates HAMSTRA from other companies are the people who work tirelessly so that our furnaces function in the winter months, and our air conditioners keep us cool during the long, hot summers. One of those hard workers is Brian. I have known Brian for years. He is a thoughtful, caring, & hard working young man who takes pride in his work. I run out of adjectives each time I write about him. He is a role model for hard working and honest workers.

Brian is a reflection of all the people who work at HAMSTRA. You are truly a family. Thank you for being a part of my family. I hope my words find their way to Brian. He deserves every accolade. I am so proud of him. I know HAMSTRA feels the same way. I may have run out of words, but never my gratitude for Brian & all THE HAMSTRA FAMILY.

Happy & Peaceful Holidays…
Please tell Lisa that her beautiful art cards have inspired so many of my art students. Lisa is also a shining star in the Hamstra Family.”

– elise c.

“Brian, service technician, is very outgoing and friendly. He completed the repair as promised. Brian has been our service tech for our annual maintenance service for several years and is very dedicated to making sure our 2 heat pumps systems are running efficiently. This is our 32nd year being customers of Hamstra and are very pleased with their service.”

– Mike H.

“Hamstra went above and beyond to make sure our unit and installation were to our satisfaction. I feel like I’m calling family whenever I’m scheduling a service. Awesome job Hamstra!!!”

– Esteban O.

“Brian Adams visit today was to perform maintenance on newly installed air conditioner. He did a lot more by checking on a water leak after a rain and checked out and turned on home heater and that is now ready to used when needed.. He is knowledgeable and efficient and explained what he did. I am very satisfied with work he did today .”

– Daniel S.

“Zack was totally professional, efficient, friendly, and completed the job in less than an hour. He explained everything he was doing and answered all of my questions. He quickly resolved an issue with our thermostat and shared his observations and recommendations about our aging equipment. I am extremely happy with Zack and this company!”

– Frank W.

“We have used Hamstra for the last 10 years for all of our HVAC needs and never been disappointed. To take advantage of federal tax incentives, we decided to switch from a natural gas traditional furnace to an electric heat pump. We were also ready to part ways with the swamp cooler. Big John was aggressive about selling us a duct sealing service package, and I was reluctant, thinking it was a scam. Dust accumulation was a problem in our hose. Over the years I have learned to trust Big John and he said getting rid of the swamp cooler and sealing the duct work would make a difference. My wife and I are very pleased that we took his advice. The system runs much quieter, and much more efficiently we no longer have the dust issue in the house. Previous vents where we rarely felt heat or cool are are now sending air with much more strength to every corner of the house. Another detail is that we were also changing out the old 30 gallon tank water for a tankless on demand water heater using an independent plumbing service. Hamstra worked seamlessly with the plumbers schedule, so that both jobs could be completed in 3 days in a tiny utility closet. John’s typical motto is that Hamstra may not be the cheapest, but they will be the best. I cannot agree more. He answers the phone when I call.”

– Ron K.

“Brian, as usual did an excellent job. His knowledge and great personality are his major assets. I feel very safe with him servicing my equipment. Thanks again Brian.”

– Bryan M.

“Service representative was the same that did the Spring check. Very polite, knowledgeable, on time and took the time to make sure everything was in working order.”

– Gloria B.

“We are extremely happy with the service and the system we will recommend them for sure if we could give 10 stars we would they’re the best. Gracias little John”

– Big John S.

“I have always had excellent service from Hamstra, whether for my 6-month checkups or for advice on new or replacement equipment. I added a smart thermostat this fall and Jesus (Hamstra tech) did an excellent job at installing it. He also patiently gave me lots of hints on how to program it.”

– Anne A.

“There were two Hamstra technicians here: one an experienced tech and the other was in training. We were very appreciative of the work both performed on our system. Clearly the Instructor tech was very knowledgeable and customer service oriented and made us aware of other programs that may serve our needs in the future. The Tech in training was also very customer service oriented and we clearly noticed that the workers hired by Hamstra have experience, a high work ethic and implement the company’s policy of a high level of customer service. We have always been impressed with Hamstra and over the years consistency in service and the effort to make the customer aware with preventive maintenance information appeals to us. We look forward to having Hamstra maintain our system as time goes on. Thank you Hamstra.”

– K B.

“Dave, service technician was thorough and knowledgeable in diagnosing the fault with my air conditioning units and was quickly able to get them up and running. He is friendly and courteous and a credit to your company.”

– James C.

“Everything was excellent with the technician. Only complaint I have is with the scheduling. Instead of either AM or PM service call. I had to waste and entire day waiting for the tech to call.”

– James W.

“Dave, service technician was thorough & knowledgeable in diagnosing the fault with my air conditioning units & was quickly able to get them up & running. He is friendly & courteous & a credit to your company.”

– James C.

“Steve and Mike did a very fine job installing our new heat pump. They worked on the roof for almost 7 hours on a VERY hot day. The old unit had to be removed and everything made right for the new unit. At all times, both men were very professional and good natured. They answered our questions and were extremely pleasant to work with. Thanks to them and to Hamstra.”

– Katharine C.

“Zack was a wonderfully pleasant young man who took plenty of time to check the outside units as well as the inside. I very much appreciated his asking me if I had any questions, And gave me understandable explanations.
Thank you for the great service.”

– Susan C.

“The requested service was for replacement of old AC and heating system and we couldn’t be happier with the new system as well as the installation process. The techs were very personable and professional. All efforts were made to protect our floors and walls during the installation and installers worked very well together making the job very seamless with no disruption to our day. We are very happy to have Hamstra as our heating and cooling contractors! Well done.”

– Lance B.

“The Hamstra service team is really wonderful. The two gentlemen that came today were professional, friendly, expedient, and knowledgeable. In my opinion, they went above and beyond to address my needs in a very timely manner. They were really nice and solved my issues in very short order. Thank you so much. I highly recommend them.”

– Jennie C.

“This is an update to an earlier review.
When my a/c compressor stopped on Saturday, with temperatures over 100 degrees, I knew I had a problem. Fortunately, Hamstra was able to send someone over that evening and necessary repairs were made. (I have a service contract.)
Everything checked out fine after a failed part was replaced. The only negative was the price. I was prepared to pay the premium for a technician on a weekend. I was not prepared to pay as much for the new part and installation cost. Other than this price issue, the repair was very efficient and complete.
To it’s credit, Hamstra called me to discuss my concern. We were able to resolve the issue, based on different assumptions and information conveyed. My conclusion is that Hamstra not only performs good work, but is interested enough in customer satisfaction to properly resolve issues.”

– Charles B.

“Houston arrived on time and did an expert job of maintenance. Very pleased with the care he took to check the HVAC. Polite, friendly and professional. Highly recommend Hamstra.”

– Risa K.

“Our service professional was Taylor. I have owned and maintained properties in Tucson for 47 years. Taylor was the most polite, organized, no nonsense, articulate, on time, eager to please individual I have ever had the pleasure of dealing with. What a splendid human. Thank you for sending him to salvage our old barn of a house.
We love everything he did! And so fast. A marvel.”

– Clyde R.

“I’ve been using Hamstra Heating and Cooling for over twenty years and have had all good service from the company. I recommend Hamstra to all my customers here in Quail Creek whenever discussing their HVACs.
Thank You HAMSTRA for great service over all these past years.”

– Paul C.

“A twice a year unit check up to keep the unit operating at its max!
The service man does a great job at helping work properly and lets me know all that’s going on and what might be needed on the next visit!”

– Jerry C.

“Austin arrived as scheduled. He was courteous and professional. He performed the “Silver Service” on our gas heating furnace with efficiency and speed. He explained his service to us when he finished. We are completely satisfied with him, and with our many years of service with Hamstra Heating and Cooling Company.”

– paul C.

“My system was installed by Hamstra. I am a silver level maintenance member. After my latest heating check there was a minor problem, and it was quickly and cheerfully resolved. I heartily recommend Hamstra.”

– Mary Lee K.

“We are moving and therefore have to terminate our contract with Hamstra. Through our experience with Hamstra as our HVAC/Furnace maintenance service provider they have been wonderful. They are professional, skilled, courteous, timely,neat, and just nice people. I am passing along contact information to our home buyers in the hopes that they will continue a contract with Hamstra. Thanks to all of the great people at Hamstra, especially James who fostered us through our termination.”

– Walter P.

“Always a great experience with Hamstra; knowledgeable and competent technicians that fully explain the process and work to be done. Our service today was done by Juan Cordova, a very professional technician who fully explained the process and made very helpful recommendations. Always satisfied with Hamstra!”

– James M.

“Zackery was out today to get our AC working after TEP installed a new meter in our back yard and caused a voltage spike, he assessed the problem immediately and installed a new component that was blown. He was knowledgeable, informed and professional. ⭐️⭐️⭐️⭐️⭐️”

– Gail L.

“Hamstra’s Choice Service for routine checks on my system has helped keep my A/C in excellent running condition. I feel secure knowing I can rely on my system and won’t need to schedule emergency service in this heat. The maintenance agreement has paid off. Technician Jake was knowledgeable and courteous.”

– Mary V.

“Your guys did a fantastic job. I actually crawled under and inspected everything myself. It was exactly as I was told it would be done and I couldn’t be happier. Thank you all. I don’t believe my house has ever been this cool. Your boys went above and beyond making small repairs on their way. It was so hot. They worked so well as a team. Thank-you, Thank-you. I will recommend Hamstra to all my family and friends. God Bless You All”

– Peggy K.

“Juan Cordova was professional, organized, efficient, and friendly during my annual AC tune-up. Lisa was fabulous with my scheduling and all my questions. Great staff.”

– Leo J.

“Service person was thorough and very informative regarding everything he checked on the air conditioning unit. Was careful about putting foot coverings in his shoes while in the house which was very appreciated.”

– Ronald R.

“Hamstra has been who we used since purchasing our new home. From maintenance to our total replacement install they have been nothing but professional, efficient, and knowledgeable. They not only have the best trained and knowledgeable technicians (Jesus is awesome!), they are very careful and respectful of your property. Bottom line, you get what you pay for. Don’t forgo a few dollars on a cheaper company, go with Tucson’s best, Hamstra.”

– Pat T.

“The coils in my 8 year old air handler started leaking. Fortunately the A/C was still under warranty. David and Jeff were the ones responsible for changing the coil. This was done mid July in my attic. The temperature was really hot but they pushed ahead and did a great job. Their personalities and work ethic were incredible. They are a credit to Hamstra.”

– Doug K.

“Service technicians are fantastic. I appreciate that they are on time, explain the process, and can answer all my questions. The customer service department is very professional and helpful.”

– Sandra H.

“Jesus, the tech who came today right on time. He was very informative and thorough in his explanations. This is my first encounter and I chose a Maintenance plan today. So far, I am pleased and grateful for the integrity shown and the lack of pressure or upsell. I look forward to this relationship. Thank you.”

– PM H.

“Austin was very professional and polite. He answered all questions I had. He was able to explain the different service plans offered. He kept me informed during the scheduled maintenance of what he was doing. We are very happy with the service and treatment we've had from Hamstra. Have already and will continue to recommend your company to anyone we speak with about HVAC.”

– Gaye S.

“We had Hamstra put new units on our place a few years ago. We placed a maintenance call recently for both units. Taylor came out, cleaned the roof unit thoroughly, and found that the ground unit gad a small bend in the fan blade. Those parts were still covered by warranty. Parts were ordered, and when they came in were installed at the price of labor only and the unit was cleaned. We will not call anyone else to work on our a/c units. Taylor is friendly and so competent. The Hamstra office kept us up on ordering and receipt of the parts. We are glad we bought from Hamstra!”

– Rebecca G.

“Austin was Terrific!
He was courteous & specific in telling me what he had done for this inspection & had a good recommendation for protecting the coils in my system & took the extra time to install the metal plate that would protect the copper coils.
I've been pleased with the serviceman Taylor as well who did my inspection a few months ago. He found systems that weren't working & made that right for me.
Thank you Hamstra.”

– Susan P.

“Taylor came out again for my semi annual inspection. He is friendly, professional and knowledgeable. It is always a pleasure to work with him.”

– Nancy H.

“Taylor was courteous, clear, kept me informed, and shared reasons behind decision choices. It was a pleasure to have him come fix our unit.”

– Sue C.

“Technician was right on time (7 AM) and was very efficient and kept me informed as to what he was doing. I feel he did an excellent job and I am very satisfied with his visit. I know that I can always count on Hamstra.”

– Daniel S.

“I've been very pleased with Hamstra's services. I purchased my current HVAC system from them as well as a maintenance contract for twice/year check ups. All personnel have been very helpful and honest. The previous maintenance company I used was not honest and some of the techs were incompetent and installed broken parts that had been removed from other units.”

– Louise M.

“After our water heater failed I needed to have the furnace AC unit checked over for damage before turning the AC back on.
Hamstra juggled some scheduling around and were able to send Richard out the same day I called!
He checked the unit and all AC functions so that I can safely avoid the 101 degree temperatures this weekend!
Awesome! Gold Service Plan is worth it!
Thank you all!”

– Jack V.

“We are quite satisfied with the service we received. The gas furnace and evaporative cooler were replaced with the heat pump. Michael was very professional in managing the job and the installation went off without any issues.”

– Don C.

“I was advised by another company that I need a new a/c system to cool my house. I found out later that it was never considered that the indoor coil needed cleaning or replacement.

A neighbor recommended Hamstra Heating & Cooling to me.

Hamstra includes in the Silver cooling maintenance contract, rinsing the indoor coil without removal. I have not seen this with any other company before. Other companies told me that an estimator would come by first before doing this service.

They also cleaned the outdoor coil by removing a section of the frame to make sure it was cleaned properly.

Richard my service technician was very professional and knowledgeable about the a/c unit.

I highly recommend Hamstra Heating & Cooling to others.”

– Edward J.

“Our technician, Austin Hull was terrific-knowledgeable, communicative, conscientious, and efficient. We would love to have him back at the house to do further maintenance. Very highly recommended!!”

– Ernest P.

“We have used Hamstra Heating & Cooling for our home since 2006 and from then until now they have been a pleasure to work with. Hamstra Heating & Cooling receives our highest recommendation! Carl E.”

– Carl E.

“The mechanic, Taylor, was very professional and courteous. He discussed with me all the maintenance that was needed and explained the costs associated with parts and labor. He was efficient and answered all my questions in a very helpful manner.”

– David H.

“Met up with the folks at Hamstra last October during an emergency call. They promptly came over and fixed an issue. So, pleased, I enrolled in their Silver Program. Very pleased with the team.”

– Robert S.

“My technician, Dave, was professional and friendly. I was very pleased that he told me about a service plan for my yearly heat/cooling service that SAVED me money! Thank you for the continual good service I receive every time Hamstra comes to my home.”

– Judy B.

“The team came on time, performed well, and cleaned up thoroughly. It looks like an excellent installation and removal of the old equipment was performed.
There was a slight glitch with the crane. Although it was arranged, and your engineer measured the necessary distance from the street, the crane operator said the outrigger would have to be on the driveway and I had to sign a waiver for damage. I refused to do so, as I had been assured the driveway would not be in use for this. As it turned out, once he actually measured the distance from the street, his crane was sufficient. Once we passed this hurdle, his work was also very good.”

– Charles B.

“I Am Always Very Satisfied with the Service from Hamstra Heating & Cooling! I Would Not Trust Anyone Else for My Heating & Cooling Needs! You Guys Show that you Care By Your Service and Professionalism! You are the Best! Thank You!”

– Timothy S.

“Jason came to our home today to do a yearly AC checkup! He is an asset to your company, he explained everything he was going to do in a clear manner so there was no problem understanding what was going on!
We highly recommend Hamstra!! Thank You”

– Eric K.

“Jake was an absolute delight! He was very knowledgeable, polite, and pleasant. Having a stranger come into your home can be uncomfortable, but with Jake, I felt reassured and safe. He is a complete gentleman, sweet, and good-natured. Such a wonderful young man. I give him an A+”

– Sally O.

“For My Hamstra Family:

Gabriel and Andres have been working so hard all morning. They bring their caring hearts and goodness to each task. They work in the hot morning sun on the air conditioner and in the garage to exchange old machines for new. The poet in me would say that they tend their “garden.” They take time to explain what they are doing and they take pride in their beautiful work.

These two amazing human beings deserve every accolade I can write. I want to take a moment to acknowledge such hard, hard work. I have been with your company for approximately twenty years, and in that time, I have only known compassionate, hard working, and gentle souls who work for Hamstra. There is no mystery. Your company has a heart. In a world that is often unkind, your workers like Gabriel and Andres take pride in their beautiful work.

They deserve every accolade that I can offer. From your gentle, artist Lisa to the compassionate heart of John Roelle, to these two fine, hard working human beings, Andres and Gabriel, I am profoundly blessed to be a part of the Hamstra Family over all these years. In a world that has often gone mad with unconscionable war and governments that can not work together, there is hope when two young men, Gabriel and Andres work so hard & take pride in their beautiful work. The earth is blessed.

While I am writing this, they are still hard at work. They are the future and they give me hope. We are all blessed. So, on this day breaking, thank you once again to all the Hamstra Family. You touch all our lives with your goodness and hearts that are wider than the world is wide. I know you will share this letter with them. They deserve to be praised. Their goodness makes me hopeful for the future.

Elise Curry
They are still working! Please take time, as you always do, to acknowledge Gabriel and Andres.”

– elise C.

“Installation was done in a very quick time. Both technicians were very courteous and cleaned up as if they were never here.
I believe the techs name’s were Dave and Marco.”

– Ron K.

“Service technician was courteous and knowledgeable. He saw a problem, explained it to me and suggested a solution. He. Installed an air purifier quickly to solve the problem. Great employee!!”

– Claire B.

“I've had several phone calls recently with James in Hamstra's customer service department. He has ALWAYS been VERY pleasant as well as very accommodating and patient. He is very knowledgeable also–beyond the knowledge level of most customer service reps in many other businesses. I appreciated working with him.”

– jean T.

“Shane and his assistant were, as always, amiable, respectful, efficient, and I appreciate it all.”

– Patricia W.

“Service technicians are always polite, very professional and get the job done efficiently. Any problems are
addressed and brought to your attention, for your decision to make.”

– Carol F.

“Shane is the absolute best. Personable, professional and an expert. Thank you so much. We have a system that runs reliably and smoothly because of his expertise.”

– Tony A.

“Hamstra goes above and beyond in their customer service and assuring that our heating and cooling needs are met. It has been a pleasure working with them over the past few years. They did a great job replacing our duct system and HVAC unit which made a world of difference in reducing our electricity bills (and the house much more comfortable). With their semiannual maintenance appointments, they always do a great, thorough job and make sure that any of our concerns and issues are addressed. Thank you, Hamstra!”

– Amber N.

“Your repair Tech Jesus came out and troubleshot the Heat Pump issue, isolated the problem and came up with a prompt on site solution that provided a fix to the issue. I have had plenty of contractors do work at my house, Jesus is one of the best I have seen. It reflects not only his professionalism and commitment to excellence, it has to reflect Hamstra's core values. He did a fantastic job! Much appreciated!”

– Jim S.

Have used the guys at Hamstra for 20 years, and could not have had a better experience. Complicated old house issues with solutions that work, great guys that did the work- installed 4 new units, were prompt, cleaned up well, honest when issues arose with a solution and ended up with a great functioning system that I know will be backed up with great customer service from the folks that answer the phone to the final check. You can’t get any better!

David D.

Hamstra installed a new HVAC system in our house and has been maintaining it under a service contract. We could not be happier with the system or with the service. All of the Hamstra personnel, including the appointment schedulers, the engineer who designed the appropriate HVAC system for the house, the installers and the maintenance crew have been great to work with. They are friendly, polite, clearly well trained and highly competent to do their jobs efficiently and effectively. This company has a great set of business values that are reflected in all who work for them.

Paul K.

If you are seeking out a company that simply does the job correctly the first time, Hamstra is that company. The office staff is outstanding and they do a great job following up. I personally have requested that any service or maintenance needed at my home for HVAC be done by Taylor. This guy is so nice and does a great job. He’s also honest and truly loves what he does for a living. Thank you everyone for taking care of my HVAC needs. You are all top notch.

The sales personnel and installers were professional, experienced, and knowledgeable. Our installers, Colton and Oscar, worked tirelessly in the heat to get things done, cleaned up all the debris and were pleasant to have in our home. John Sudbeck, aka “Big John”, was informative, patient and explained all options and why what we chose was the best for us. We couldn’t be more pleased. If you’re looking for a new HVAC system, you will find Hamstra one of the best.

Intelligent office logo. I don’t have enough good things to say about our experience with Hamstra. Hamstra has been an excellent fit for us. Our previous AC company never explained to us why we needed repairs or communicated what was happening with our units. When we called Hamstra about a unit our previous AC company said they needed to replace, Hamstra did a full work up, sent a detailed description of the needs of all of our units and then called me to make sure I didn’t have any questions. They were even able to repair the unit that we were told needed to be replaced. We’ve also had problems with our air balance in our office for years. Hamstra worked on the air balance issue over a couple of weeks, making small adjustments here and there and now our office is more comfortable than it’s been in years. Everyone from their techs to sales to accounting has been so friendly and helpful through it all. We are thrilled that we found a company that has such a high level of customer care and integrity.

Amy D., Intelligent Office

Carilion Clinic Logo. My office complex in Tucson has 20 AC units that service 10 thriving businesses. Hamstra Heating and Cooling has been regularly servicing our AC units for years and the results are terrific! As a retired Dentist I am a believer in regular maintenance and early detection and repair of problems. This is Hamstra’s approach as well and they keep all my tenants nearly free of AC problems. In the rare event of an emergency Hamstra is always right there to take care of the problem.

I’m sure that Hamstra Heating and Cooling will exceed your expectations both for your home and for your commercial needs.

Dr. Richard I. Weiss

Desert Eye Associates. Desert Eye Associates had its beginnings in Tucson in 1979 providing medical and surgical eye care. The practice expanded to Green Valley and in 1997 we built a new clinic building. Hamstra Heating and Cooling installed the HVAC system at that time. Ever since then, they have provided prompt professional service. With a large office with many patients, we needed a company that knew our needs and responded quickly. To keep our system running worry-free, we take advantage of Hamstra’s preventive maintenance plan. Desert Eye Associates has been pleased to work with Hamstra Heating and Cooling for both our Tucson and Green Valley offices.

The physicians of Desert Eye Associates