Archives: Reviews
“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a couple hours later to do the work. Repair man was also very nice and knew what he was doing.”
“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a couple hours later to do the work. Repair man was also very nice and knew what he was doing.”
“The technician was efficient, polite, and personable. He explained what he was doing and found no problems.”
“Just had our semi annual HVAC checkup with Jeff. He was amazing. Very thorough, polite and friendly. Spent time with us at the end and explained what he found and things we can do proactively to help keep our system functioning efficiently. Double thumbs up for Jeff and Hamstra!”
“A new technician arrived for my air-conditioning maintenance today. Very knowledgeable, personable and efficient. I could not be happier. Hamstra continues to impress.”
“I continue to appreciate the fine, expert service provided by Hamstra techs. Thank you once again. Joyce A.”
“A wonderful young man was here to do my maintenance. As always Hamstra came through as a great company. I'm so happy I went with you.”
“Did the required maintenance vary of quick and efficient?”
“Technician was great. Polite, efficient. Could not ask for more. Invited back anytime.”
“By far the best service we’ve had over the past 9 years!
Professional, prompt, knowledgeable”
“Richard was friendly, very professional and informative!”
“Richard provided excellent maintenance service.”
“Re: Spring maintenance on my 4 HVAC units: Houston and Robert were great. On time, and courteous. Always knowledgeable and willing and patient to answer any questions I have. Five Stars for sure.”
“Will is a great guy! Very professional and does a great job.”
“Have always had the best service. They have been servicing my units for years. Had a mini split installed 8 years ago that is in amazing shape and performance. And the old heat pump ac unit was fully replaced the other day. Always friendly. They even took out my old 1970 swamp cooler!”
“Professional experienced thorough service personnel.”
“Competent and knowledgeable service technicians. Arrive as scheduled and keep you informed. Have kept 15+ year old system working great.”
“Our service representative, Dave Thompson, is extremely talented and very thorough. We request him whenever we have service.
Thank you, Hamstra.”
“Our service person was very professional & knowledgeable. He took good care of us .”
“Arrived on time, did all system checks inside and out and wasted no time. Clean bill of health!”
“Will was excellent he inspected my system and brought all fluids up to proper levels. He was efficient and neat. I would strongly recommend Hamstra to service my heat and cooling system.”
“Richard with Hamstra HVAC was professional, thorough and offered suggestions of what was needed to make the AC run more efficiently and effectively. Excellent service!”
“Jeff was thorough and efficient. Having the same technician as my last service was a bonus.”
“Excellent service, as usual – every six months.”
“Very prompt and courteous very thorough”
“Had a little trouble with the scheduling, but service was great”
“We’ve been very satisfied with Hamstra since the day they installed our new AC/heat unit. With their careful bi-annual maintenance we look forward to many more trouble free years with our AC/heat.”
“Called for service after installation of new thermostat and no heat or cool. We found our tech, Daniel to very honest and professional when he came out. He identified the problems and was able to correct them.. We would. welcome Daniel any time to look at or repair our HVAC system. We have been with Hamstra for 9 years and find that everyone we have had contact with has been professional and competent. We strongly recommend Hamstra to anyone needing help with their HVAC system.”
“As always, the technicians were very professional and quick. He also shared good recommendations for better usage. Thank You.”
“Hamstra designed and installed my AC units. The guys came back for a system check and made any needed corrections. Hamstra did an awesome job and I would recommend them.”
“Technician Richard was prompt, polite, and informative.”
“Excellent service & professional tech support from Richard for routine warranty tune-up. Extremely helpful answering my questions and offering maintenance suggestions/improvements to maximize HVAC service life. Thanks!”
“Thank you Hamstra Team:
Our EXPERIENCE WITH Hamstra Equipment and Service; Good communication Good scheduling Good Maintenance with professional friendly staff and technicians”
“Exceptional work as always over a 30+ years relationship.”
“Very professional installation crew. They were competent, polite and reliable. Refreshing to see their positive work ethic. Andres has a can-do attitude and was a joy to work with. I went with Hamstra due to their reputation and charitable contributions to Tucson nonprofits and I am pleased with my choice.”
“Have used Hamstra for years. Always great service. Very friendly informative service techs!”
“Zach arrived on schedule. Friendly, professional, he told me how the system was doing. As usual, a good Hamstra experience.”
“Thank you for your service. I look forward to working with you again with the air conditioner maintenance later this spring.”
“Great service and the communication is excellent! Very pleased!”
“Zach did a great job in explaining what he did in servicing my heaters. Very professional and a great communicator.”
“Great service from the initial phone call to the outstanding service call by Daniel. Look forward to Hamstra being our Heating and Cooling team going forward !!”
“Very professional, clear communication, pleasure to work with!”
“Very professional, clear communication, pleasure to work with!”
“Efficient – identified an issue and fixed it in a timely manner. -polite and helpful. and 5 Star.”
“In the past 6 months I replaced (2) AC/Heating units with Hamstra. I dropped a pretty penny but my units were at 22 years old so I was due. All the folks we dealt with at Hamstra, starting with big John Sudback, Elizabeth in the office, the pre-install site team and then the actual install teams who do the work ALL were nothing but professional, positive and responsive. My sales person, John Sudbeck always was there for my endless questions and changes even when I would communicate with him on weekends. These days when often one cannot get a return phone call or you have to follow up on a continual basis…our experience with the Hamstra team was a breath of fresh air. Well run company — they get it! Thank you”
“I want you to know that I was happy with the service from Dave. Thank you!”
“Good service, but please spell my name correctly.”
“Nice young man. Polite and professional. Excellent representative for Hamstra”
“Your technician, Austin, did an outstanding job. He was very thorough and professional.”
“Jeff handled my annual furnace maintenance inspection (Gold Plan), and found no issues. He was extremely well-informed about all things having to do with HVAC, and was quick and friendly. He easily handled numerous questions that my dad asked him about air conditioners and furnaces, and my dad was very impressed with the service he provided at my residence. We both appreciated Jeff's expertise, knowledge and friendliness. As usual, Hamstra appears to hire the very best employees, and Jeff is no exception. Thank you Jeff, for a job well done!”
“Excellent, competent, on-time maintenance visit for my HVAC system. Austin was personable and thorough, and explained everything clearly. Recommended!”
“Caden was very professional and friendly. Pleased with the service.”
“Hamstra has done an outstanding job at every facet of the experience of the all new units installed. Clean, neat and explained everything from the units installed to the controls. The technicians were super, neat, clean and efficient: they were David, Robert and Alex. I will stay with this company.”
“Well run family owned company. Great service, excellent skills, courteous staff.”
“HAMSTRA is a family of hard working, compassionate, honorable & honest people. What differentiates HAMSTRA from other companies are the people who work tirelessly so that our furnaces function in the winter months, and our air conditioners keep us cool during the long, hot summers. One of those hard workers is Brian. I have known Brian for years. He is a thoughtful, caring, & hard working young man who takes pride in his work. I run out of adjectives each time I write about him. He is a role model for hard working and honest workers.
Brian is a reflection of all the people who work at HAMSTRA. You are truly a family. Thank you for being a part of my family. I hope my words find their way to Brian. He deserves every accolade. I am so proud of him. I know HAMSTRA feels the same way. I may have run out of words, but never my gratitude for Brian & all THE HAMSTRA FAMILY.
Happy & Peaceful Holidays…
Please tell Lisa that her beautiful art cards have inspired so many of my art students. Lisa is also a shining star in the Hamstra Family.”
“The young man that came was courteous and informative.”
“Brian, service technician, is very outgoing and friendly. He completed the repair as promised. Brian has been our service tech for our annual maintenance service for several years and is very dedicated to making sure our 2 heat pumps systems are running efficiently. This is our 32nd year being customers of Hamstra and are very pleased with their service.”
“Very prompt, courteous and got the job done.”
“Tech was knowledgeable and thoughtfully answered all my questions about servicing our heat pump.”
“Excellent- very professional & courteous!”
“Austin was very professional and he did a great job!”
“Hamstra went above and beyond to make sure our unit and installation were to our satisfaction. I feel like I’m calling family whenever I’m scheduling a service. Awesome job Hamstra!!!”
“The technician was professional and explained everything. He was on time and checked all the systems. Service was excellent.”
“Caden was informative,professional,and pleasant while doing a basic maintenance check and reviewing hail damage to our unit.”
“Brian Adams visit today was to perform maintenance on newly installed air conditioner. He did a lot more by checking on a water leak after a rain and checked out and turned on home heater and that is now ready to used when needed.. He is knowledgeable and efficient and explained what he did. I am very satisfied with work he did today .”
“Helped with direction of air flow by adjusting vents. We are more comfortable now. Answered all questions we had.”
“Very thorough and professional from start to finish. I believe they take pride in their work and did a great job. I would use them again without hesitation.”
“Zack was totally professional, efficient, friendly, and completed the job in less than an hour. He explained everything he was doing and answered all of my questions. He quickly resolved an issue with our thermostat and shared his observations and recommendations about our aging equipment. I am extremely happy with Zack and this company!”
“Very helpful and knowledgeable technician!”
“We have used Hamstra for the last 10 years for all of our HVAC needs and never been disappointed. To take advantage of federal tax incentives, we decided to switch from a natural gas traditional furnace to an electric heat pump. We were also ready to part ways with the swamp cooler. Big John was aggressive about selling us a duct sealing service package, and I was reluctant, thinking it was a scam. Dust accumulation was a problem in our hose. Over the years I have learned to trust Big John and he said getting rid of the swamp cooler and sealing the duct work would make a difference. My wife and I are very pleased that we took his advice. The system runs much quieter, and much more efficiently we no longer have the dust issue in the house. Previous vents where we rarely felt heat or cool are are now sending air with much more strength to every corner of the house. Another detail is that we were also changing out the old 30 gallon tank water for a tankless on demand water heater using an independent plumbing service. Hamstra worked seamlessly with the plumbers schedule, so that both jobs could be completed in 3 days in a tiny utility closet. John’s typical motto is that Hamstra may not be the cheapest, but they will be the best. I cannot agree more. He answers the phone when I call.”
“Brian, as usual did an excellent job. His knowledge and great personality are his major assets. I feel very safe with him servicing my equipment. Thanks again Brian.”
“Always reliable, professional and knowledgeable.”
“Service representative was the same that did the Spring check. Very polite, knowledgeable, on time and took the time to make sure everything was in working order.”
“We are extremely happy with the service and the system we will recommend them for sure if we could give 10 stars we would they’re the best. Gracias little John”
“Installation was completed in a very professional manner. The gentlemen were friendly, courteous and knowledgeable.”
“I have always had excellent service from Hamstra, whether for my 6-month checkups or for advice on new or replacement equipment. I added a smart thermostat this fall and Jesus (Hamstra tech) did an excellent job at installing it. He also patiently gave me lots of hints on how to program it.”
“There were two Hamstra technicians here: one an experienced tech and the other was in training. We were very appreciative of the work both performed on our system. Clearly the Instructor tech was very knowledgeable and customer service oriented and made us aware of other programs that may serve our needs in the future. The Tech in training was also very customer service oriented and we clearly noticed that the workers hired by Hamstra have experience, a high work ethic and implement the company’s policy of a high level of customer service. We have always been impressed with Hamstra and over the years consistency in service and the effort to make the customer aware with preventive maintenance information appeals to us. We look forward to having Hamstra maintain our system as time goes on. Thank you Hamstra.”
“Dave, service technician was thorough and knowledgeable in diagnosing the fault with my air conditioning units and was quickly able to get them up and running. He is friendly and courteous and a credit to your company.”
“Everything was excellent with the technician. Only complaint I have is with the scheduling. Instead of either AM or PM service call. I had to waste and entire day waiting for the tech to call.”
“Dave, service technician was thorough & knowledgeable in diagnosing the fault with my air conditioning units & was quickly able to get them up & running. He is friendly & courteous & a credit to your company.”
“This was just a Spring tune-up covered under the new installation plan. Austin was very thorough and provided excellent service. Thank you!”
“Caden was very polite and professional. Nice young man 😊”
“Great technician and professional very competent. Zach was great.”
“Steve and Mike did a very fine job installing our new heat pump. They worked on the roof for almost 7 hours on a VERY hot day. The old unit had to be removed and everything made right for the new unit. At all times, both men were very professional and good natured. They answered our questions and were extremely pleasant to work with. Thanks to them and to Hamstra.”
“Jason was fantastic. Very helpful and personable. Thank you.”
“Good work. Punctual arrival. Extensive explanation and useful recommendations. Thank you.”
“Zack was a wonderfully pleasant young man who took plenty of time to check the outside units as well as the inside. I very much appreciated his asking me if I had any questions, And gave me understandable explanations.
Thank you for the great service.”
“They come as scheduled, explain what they are going to do, and keep cost at price quoted.”
“The requested service was for replacement of old AC and heating system and we couldn’t be happier with the new system as well as the installation process. The techs were very personable and professional. All efforts were made to protect our floors and walls during the installation and installers worked very well together making the job very seamless with no disruption to our day. We are very happy to have Hamstra as our heating and cooling contractors! Well done.”
“Excellent service. Prompt, friendly, professional and knowledgeable. Thanks for providing such great service. Dave did a great job!”
“Great service as always. They do care about their customers.”
“The Hamstra service team is really wonderful. The two gentlemen that came today were professional, friendly, expedient, and knowledgeable. In my opinion, they went above and beyond to address my needs in a very timely manner. They were really nice and solved my issues in very short order. Thank you so much. I highly recommend them.”
“This is an update to an earlier review.
When my a/c compressor stopped on Saturday, with temperatures over 100 degrees, I knew I had a problem. Fortunately, Hamstra was able to send someone over that evening and necessary repairs were made. (I have a service contract.)
Everything checked out fine after a failed part was replaced. The only negative was the price. I was prepared to pay the premium for a technician on a weekend. I was not prepared to pay as much for the new part and installation cost. Other than this price issue, the repair was very efficient and complete.
To it’s credit, Hamstra called me to discuss my concern. We were able to resolve the issue, based on different assumptions and information conveyed. My conclusion is that Hamstra not only performs good work, but is interested enough in customer satisfaction to properly resolve issues.”
“Hamstra is very professional and have been working with them for years. They do Fantastic work.”
“Houston arrived on time and did an expert job of maintenance. Very pleased with the care he took to check the HVAC. Polite, friendly and professional. Highly recommend Hamstra.”
“Our service professional was Taylor. I have owned and maintained properties in Tucson for 47 years. Taylor was the most polite, organized, no nonsense, articulate, on time, eager to please individual I have ever had the pleasure of dealing with. What a splendid human. Thank you for sending him to salvage our old barn of a house.
We love everything he did! And so fast. A marvel.”
“I’ve been using Hamstra Heating and Cooling for over twenty years and have had all good service from the company. I recommend Hamstra to all my customers here in Quail Creek whenever discussing their HVACs.
Thank You HAMSTRA for great service over all these past years.”
“A twice a year unit check up to keep the unit operating at its max!
The service man does a great job at helping work properly and lets me know all that’s going on and what might be needed on the next visit!”
“Austin arrived as scheduled. He was courteous and professional. He performed the “Silver Service” on our gas heating furnace with efficiency and speed. He explained his service to us when he finished. We are completely satisfied with him, and with our many years of service with Hamstra Heating and Cooling Company.”
“Austin was terrific. Very professional and totally competent. I recommend he be promoted at his next review.”
“Jake Lawless did a great job– arrived on time, completed the required work efficiently, cleaned-up after himself, and was pleasant to talk with.”
“My system was installed by Hamstra. I am a silver level maintenance member. After my latest heating check there was a minor problem, and it was quickly and cheerfully resolved. I heartily recommend Hamstra.”
“Technician took time to repair and do maintenance. Explained everything well and would strongly recommend this company.”
“Maintenance appt was detailed and performed professionally. Tech was efficient and personable.”
“We are moving and therefore have to terminate our contract with Hamstra. Through our experience with Hamstra as our HVAC/Furnace maintenance service provider they have been wonderful. They are professional, skilled, courteous, timely,neat, and just nice people. I am passing along contact information to our home buyers in the hopes that they will continue a contract with Hamstra. Thanks to all of the great people at Hamstra, especially James who fostered us through our termination.”
“Always a great experience with Hamstra; knowledgeable and competent technicians that fully explain the process and work to be done. Our service today was done by Juan Cordova, a very professional technician who fully explained the process and made very helpful recommendations. Always satisfied with Hamstra!”
“Zackery was out today to get our AC working after TEP installed a new meter in our back yard and caused a voltage spike, he assessed the problem immediately and installed a new component that was blown. He was knowledgeable, informed and professional. ⭐️⭐️⭐️⭐️⭐️”
“Hamstra’s Choice Service for routine checks on my system has helped keep my A/C in excellent running condition. I feel secure knowing I can rely on my system and won’t need to schedule emergency service in this heat. The maintenance agreement has paid off. Technician Jake was knowledgeable and courteous.”
“Your guys did a fantastic job. I actually crawled under and inspected everything myself. It was exactly as I was told it would be done and I couldn’t be happier. Thank you all. I don’t believe my house has ever been this cool. Your boys went above and beyond making small repairs on their way. It was so hot. They worked so well as a team. Thank-you, Thank-you. I will recommend Hamstra to all my family and friends. God Bless You All”
“Juan Cordova was professional, organized, efficient, and friendly during my annual AC tune-up. Lisa was fabulous with my scheduling and all my questions. Great staff.”
“Austin is excellent. This is the second time we had time. He is courteous and you can tell he loves what he does.”
“Service person was thorough and very informative regarding everything he checked on the air conditioning unit. Was careful about putting foot coverings in his shoes while in the house which was very appreciated.”
“Great business to deal with. Knowledgeable, friendly, polite, and respectful Personnel. A pleasure to do business with.”
“Hamstra persisted on repairing my AC until they got it right and then gave me a break on the final price. I am a customer for life.”
“Teckhnician was professional & friendly. Performed seasonal check well.”
“Hamstra has been who we used since purchasing our new home. From maintenance to our total replacement install they have been nothing but professional, efficient, and knowledgeable. They not only have the best trained and knowledgeable technicians (Jesus is awesome!), they are very careful and respectful of your property. Bottom line, you get what you pay for. Don’t forgo a few dollars on a cheaper company, go with Tucson’s best, Hamstra.”
“Jesus was professional and knowledgeable. Great service!”
“Your agent and workers were excellent!”
“The coils in my 8 year old air handler started leaking. Fortunately the A/C was still under warranty. David and Jeff were the ones responsible for changing the coil. This was done mid July in my attic. The temperature was really hot but they pushed ahead and did a great job. Their personalities and work ethic were incredible. They are a credit to Hamstra.”
“As always, on time, detailed report of findings, extremely friendly, knowledgeable, polite, and articulate service technician”
“Service technicians are fantastic. I appreciate that they are on time, explain the process, and can answer all my questions. The customer service department is very professional and helpful.”
“Jesus, the tech who came today right on time. He was very informative and thorough in his explanations. This is my first encounter and I chose a Maintenance plan today. So far, I am pleased and grateful for the integrity shown and the lack of pressure or upsell. I look forward to this relationship. Thank you.”
“Austin was very professional and polite. He answered all questions I had. He was able to explain the different service plans offered. He kept me informed during the scheduled maintenance of what he was doing. We are very happy with the service and treatment we've had from Hamstra. Have already and will continue to recommend your company to anyone we speak with about HVAC.”
“We had Hamstra put new units on our place a few years ago. We placed a maintenance call recently for both units. Taylor came out, cleaned the roof unit thoroughly, and found that the ground unit gad a small bend in the fan blade. Those parts were still covered by warranty. Parts were ordered, and when they came in were installed at the price of labor only and the unit was cleaned. We will not call anyone else to work on our a/c units. Taylor is friendly and so competent. The Hamstra office kept us up on ordering and receipt of the parts. We are glad we bought from Hamstra!”
“Austin was Terrific!
He was courteous & specific in telling me what he had done for this inspection & had a good recommendation for protecting the coils in my system & took the extra time to install the metal plate that would protect the copper coils.
I've been pleased with the serviceman Taylor as well who did my inspection a few months ago. He found systems that weren't working & made that right for me.
Thank you Hamstra.”
“Taylor came out again for my semi annual inspection. He is friendly, professional and knowledgeable. It is always a pleasure to work with him.”
“Tyler has always been prompt and very efficient and willing to explain anything he is doing or any problems he has encountered!!!”
“Taylor was courteous, clear, kept me informed, and shared reasons behind decision choices. It was a pleasure to have him come fix our unit.”
“Technician was right on time (7 AM) and was very efficient and kept me informed as to what he was doing. I feel he did an excellent job and I am very satisfied with his visit. I know that I can always count on Hamstra.”
“Taylor was thorough and very helpful. I have always appreciated the service I receive from Hamstra, thank you!!”
“Zachary was very polite, professional, and thorough.”
“I have been a customer for 5 years, and have received excellent service!!!!”
“Courteous, conscientious and very thorough maintenance visit with a willingness to answer all questions. Very pleased with AC maintenance service.”
“I've been very pleased with Hamstra's services. I purchased my current HVAC system from them as well as a maintenance contract for twice/year check ups. All personnel have been very helpful and honest. The previous maintenance company I used was not honest and some of the techs were incompetent and installed broken parts that had been removed from other units.”
“The maintenance service for our air conditioning was very professional. The technician Jake did a great job and was very helpful.”
“After our water heater failed I needed to have the furnace AC unit checked over for damage before turning the AC back on.
Hamstra juggled some scheduling around and were able to send Richard out the same day I called!
He checked the unit and all AC functions so that I can safely avoid the 101 degree temperatures this weekend!
Awesome! Gold Service Plan is worth it!
Thank you all!”
“Juan C was very professional, thorough and patient during the bi-annual inspection. He is a tremendous asset and representative of Hamstra.
Thank you!”
“We are quite satisfied with the service we received. The gas furnace and evaporative cooler were replaced with the heat pump. Michael was very professional in managing the job and the installation went off without any issues.”
“I was advised by another company that I need a new a/c system to cool my house. I found out later that it was never considered that the indoor coil needed cleaning or replacement.
A neighbor recommended Hamstra Heating & Cooling to me.
Hamstra includes in the Silver cooling maintenance contract, rinsing the indoor coil without removal. I have not seen this with any other company before. Other companies told me that an estimator would come by first before doing this service.
They also cleaned the outdoor coil by removing a section of the frame to make sure it was cleaned properly.
Richard my service technician was very professional and knowledgeable about the a/c unit.
I highly recommend Hamstra Heating & Cooling to others.”
“Our technician, Austin Hull was terrific-knowledgeable, communicative, conscientious, and efficient. We would love to have him back at the house to do further maintenance. Very highly recommended!!”
“We have used Hamstra Heating & Cooling for our home since 2006 and from then until now they have been a pleasure to work with. Hamstra Heating & Cooling receives our highest recommendation! Carl E.”
“The technician Zachary was excellent. Polite, & Friendly”
“He shared what he was doing, and helped me understand what it was all about. And made sure that it was covered under warranty.”
“The mechanic, Taylor, was very professional and courteous. He discussed with me all the maintenance that was needed and explained the costs associated with parts and labor. He was efficient and answered all my questions in a very helpful manner.”
“We've had a contract since 2019 for our annual service. Our recent technician, Zach, was one of the best ever sent to our home. Competent and pleasant.”
“Richard always does excellent job. Thank you”
“Met up with the folks at Hamstra last October during an emergency call. They promptly came over and fixed an issue. So, pleased, I enrolled in their Silver Program. Very pleased with the team.”
“My technician, Dave, was professional and friendly. I was very pleased that he told me about a service plan for my yearly heat/cooling service that SAVED me money! Thank you for the continual good service I receive every time Hamstra comes to my home.”
“The team came on time, performed well, and cleaned up thoroughly. It looks like an excellent installation and removal of the old equipment was performed.
There was a slight glitch with the crane. Although it was arranged, and your engineer measured the necessary distance from the street, the crane operator said the outrigger would have to be on the driveway and I had to sign a waiver for damage. I refused to do so, as I had been assured the driveway would not be in use for this. As it turned out, once he actually measured the distance from the street, his crane was sufficient. Once we passed this hurdle, his work was also very good.”
“I Am Always Very Satisfied with the Service from Hamstra Heating & Cooling! I Would Not Trust Anyone Else for My Heating & Cooling Needs! You Guys Show that you Care By Your Service and Professionalism! You are the Best! Thank You!”
“Jason came to our home today to do a yearly AC checkup! He is an asset to your company, he explained everything he was going to do in a clear manner so there was no problem understanding what was going on!
We highly recommend Hamstra!! Thank You”
“Jake was an absolute delight! He was very knowledgeable, polite, and pleasant. Having a stranger come into your home can be uncomfortable, but with Jake, I felt reassured and safe. He is a complete gentleman, sweet, and good-natured. Such a wonderful young man. I give him an A+”
“For My Hamstra Family:
Gabriel and Andres have been working so hard all morning. They bring their caring hearts and goodness to each task. They work in the hot morning sun on the air conditioner and in the garage to exchange old machines for new. The poet in me would say that they tend their “garden.” They take time to explain what they are doing and they take pride in their beautiful work.
These two amazing human beings deserve every accolade I can write. I want to take a moment to acknowledge such hard, hard work. I have been with your company for approximately twenty years, and in that time, I have only known compassionate, hard working, and gentle souls who work for Hamstra. There is no mystery. Your company has a heart. In a world that is often unkind, your workers like Gabriel and Andres take pride in their beautiful work.
They deserve every accolade that I can offer. From your gentle, artist Lisa to the compassionate heart of John Roelle, to these two fine, hard working human beings, Andres and Gabriel, I am profoundly blessed to be a part of the Hamstra Family over all these years. In a world that has often gone mad with unconscionable war and governments that can not work together, there is hope when two young men, Gabriel and Andres work so hard & take pride in their beautiful work. The earth is blessed.
While I am writing this, they are still hard at work. They are the future and they give me hope. We are all blessed. So, on this day breaking, thank you once again to all the Hamstra Family. You touch all our lives with your goodness and hearts that are wider than the world is wide. I know you will share this letter with them. They deserve to be praised. Their goodness makes me hopeful for the future.
Sincerely,
Elise Curry
They are still working! Please take time, as you always do, to acknowledge Gabriel and Andres.”
“Jesus has great communication skills and the service on both 3 ton ac units replacement of 1 fan start capacitor @ $440?
Wow expensive part!”
“The tech was very friendly and did a good job.”
“Installation was done in a very quick time. Both technicians were very courteous and cleaned up as if they were never here.
I believe the techs name’s were Dave and Marco.”
“Jesus was knowledgeable, friendly, and capable. Very satisfied!”
“Richard was very thorough and personable.”
“Service technician was courteous and knowledgeable. He saw a problem, explained it to me and suggested a solution. He. Installed an air purifier quickly to solve the problem. Great employee!!”
“I've had several phone calls recently with James in Hamstra's customer service department. He has ALWAYS been VERY pleasant as well as very accommodating and patient. He is very knowledgeable also–beyond the knowledge level of most customer service reps in many other businesses. I appreciated working with him.”
“Excellent technician and fine service”
“Jesus has professional customer service skills and he has outstanding excellent service skills”
“Shane and his assistant were, as always, amiable, respectful, efficient, and I appreciate it all.”
“Service technicians are always polite, very professional and get the job done efficiently. Any problems are
addressed and brought to your attention, for your decision to make.”
“Shane is the absolute best. Personable, professional and an expert. Thank you so much. We have a system that runs reliably and smoothly because of his expertise.”
“Hamstra goes above and beyond in their customer service and assuring that our heating and cooling needs are met. It has been a pleasure working with them over the past few years. They did a great job replacing our duct system and HVAC unit which made a world of difference in reducing our electricity bills (and the house much more comfortable). With their semiannual maintenance appointments, they always do a great, thorough job and make sure that any of our concerns and issues are addressed. Thank you, Hamstra!”
“Your repair Tech Jesus came out and troubleshot the Heat Pump issue, isolated the problem and came up with a prompt on site solution that provided a fix to the issue. I have had plenty of contractors do work at my house, Jesus is one of the best I have seen. It reflects not only his professionalism and commitment to excellence, it has to reflect Hamstra's core values. He did a fantastic job! Much appreciated!”
Have used the guys at Hamstra for 20 years, and could not have had a better experience. Complicated old house issues with solutions that work, great guys that did the work- installed 4 new units, were prompt, cleaned up well, honest when issues arose with a solution and ended up with a great functioning system that I know will be backed up with great customer service from the folks that answer the phone to the final check. You can’t get any better!
Hamstra installed a new HVAC system in our house and has been maintaining it under a service contract. We could not be happier with the system or with the service. All of the Hamstra personnel, including the appointment schedulers, the engineer who designed the appropriate HVAC system for the house, the installers and the maintenance crew have been great to work with. They are friendly, polite, clearly well trained and highly competent to do their jobs efficiently and effectively. This company has a great set of business values that are reflected in all who work for them.
If you are seeking out a company that simply does the job correctly the first time, Hamstra is that company. The office staff is outstanding and they do a great job following up. I personally have requested that any service or maintenance needed at my home for HVAC be done by Taylor. This guy is so nice and does a great job. He’s also honest and truly loves what he does for a living. Thank you everyone for taking care of my HVAC needs. You are all top notch.
The sales personnel and installers were professional, experienced, and knowledgeable. Our installers, Colton and Oscar, worked tirelessly in the heat to get things done, cleaned up all the debris and were pleasant to have in our home. John Sudbeck, aka “Big John”, was informative, patient and explained all options and why what we chose was the best for us. We couldn’t be more pleased. If you’re looking for a new HVAC system, you will find Hamstra one of the best.
I’m sure that Hamstra Heating and Cooling will exceed your expectations both for your home and for your commercial needs.
