Reviews
“Jason was fantastic. Very helpful and personable. Thank you.”
“Good work. Punctual arrival. Extensive explanation and useful recommendations. Thank you.”
“Zack was a wonderfully pleasant young man who took plenty of time to check the outside units as well as the inside. I very much appreciated his asking me if I had any questions, And gave me understandable explanations.
Thank you for the great service.”
“They come as scheduled, explain what they are going to do, and keep cost at price quoted.”
“The requested service was for replacement of old AC and heating system and we couldn’t be happier with the new system as well as the installation process. The techs were very personable and professional. All efforts were made to protect our floors and walls during the installation and installers worked very well together making the job very seamless with no disruption to our day. We are very happy to have Hamstra as our heating and cooling contractors! Well done.”
“Excellent service. Prompt, friendly, professional and knowledgeable. Thanks for providing such great service. Dave did a great job!”
“Great service as always. They do care about their customers.”
“The Hamstra service team is really wonderful. The two gentlemen that came today were professional, friendly, expedient, and knowledgeable. In my opinion, they went above and beyond to address my needs in a very timely manner. They were really nice and solved my issues in very short order. Thank you so much. I highly recommend them.”
“This is an update to an earlier review.
When my a/c compressor stopped on Saturday, with temperatures over 100 degrees, I knew I had a problem. Fortunately, Hamstra was able to send someone over that evening and necessary repairs were made. (I have a service contract.)
Everything checked out fine after a failed part was replaced. The only negative was the price. I was prepared to pay the premium for a technician on a weekend. I was not prepared to pay as much for the new part and installation cost. Other than this price issue, the repair was very efficient and complete.
To it’s credit, Hamstra called me to discuss my concern. We were able to resolve the issue, based on different assumptions and information conveyed. My conclusion is that Hamstra not only performs good work, but is interested enough in customer satisfaction to properly resolve issues.”