Reviews
“I was given the 12-5 pm window and was called at 2 and a half hour notice. Caden was on time and very professional. He did our Summer check up and told me everything was working well.
I would highly recommend.”
“My technician Houston came out and performed my annual bronze service. I have bitched for two years that my gaspack was undersized as it never shut off during the hot summer. Houston found an air leak on the outside duct work return air side and repaired it. Now I have a properly installed and operating system. I salute Houston for his time and professionalism on my project. I can't say the same about the rest of the staff at Hamstra. Two years is to long to get it right.”
“Great service… the service person introduced himself, let me know what he was going to do, did not complain about my dog’s barking, in fact he worked quietly so as not to agitate the dog and when he made his recommendations he offered possible solutions.”
“Technicians were polite and professional. They answered all our questions. Very happy with Hamstra and recommend.”
“I had some storm damage which included damage to the electrical line for my air conditioner. Hamstra called me back right away, set up an appointment and had the AC back up and running in a few hours. Great customer service from everyone!”
“Juan did a great job. He was on time, very professional and explained everything. We have been with Hamstra for years and are always happy with the service.”
“We appreciate the extra effort to come out to repair our non working AC. You were professional on the phone, quick to service and very accommodating. We were referred to y’all by Steve and Marcy Reed.
The person servicing our unit got it up and running but after he left we felt no cool air. Turns out he forgot to turn the disconnect back on on the outside unit. Thankfully, we figured it out on our own.
We did invest in a service plan and are cautiously optimistic it is worth the cost. Thanks again for coming out.”
“Our AC was not cooling. Called Hamstra at 7 am and by noon the repair person arrived! So happy and appreciative at the fast response. The unit needed a new capacitor, which was replaced on the spot! Thank you Hamstra and repair person (I think your name is Caleb, if not, I apologize for not remembering your name). Than you! Thank you! Thank you!”
“Daniel arrived for our routine Heat Pump maintenance yesterday and found a tiny coolant leak in a small copper line. Otherwise everything else checked out fine since the unit is only 8 moths old. The leak was fixed the following AM, a new part installed, and Daniel went over the entire process with me so I could understand the work he completed. The job was done in less time than he estimated. He is patient, professional and answered all my questions making certain I understood his work, the parts, and things to look out for. Daniel, and everyone I’ve ever dealt with at Hamstra are equally professional. We have used Hamstra since 2013 and would not think of choosing anyone else.”