Testimonials Articles

“Cadian always gives professional service”

“Hamstra Heating & Cooling has taken care of our HVAC system needs for many years, including new system installation, maintenance and repair. We could not be more satisfied. Every member of the Hamstra team has provided courteous and friendly service. The service technicians are knowledgeable and professional. We especially appreciate the expertise of Dave Thompson.”

“Hamstra has done my heating and cooling for both my residence and for my business for many years. They have done everything from repairs and normal bi-annual maintenance to full installs. The techs are always on time, knowledgeable and prepared. I would recommend them for anyone looking for a new HVAC company.”

“I am very pleased that Richard was able to R&R my thermostat during his visit yesterday. I know it wasn't part my planned annual winter tune- up but the old thermostat was becoming unreliable and I needed to replace it. Richard completed his required annual winter tune-up on my three units. He installed, set up,…

“Great service on very short notice. Than you.”

“Good”

“ALWAYS a good experience with Hamstra. Efficient, friendly service techs, who give clear explanation of what's being done, and possible suggestions for future maintenance if it seems appropriate. Been with them for several years now, and highly recommend them.”

“The serviceman (Will) was professional, explained everything and answered my questions.”

“My has been with Hamstra for at least 40 years. Their service has always been good. Employees are friendly, knowledgeable and polite. We will continue to stay with them.”

“I've been very pleased with your personnel. Today was no exception.”

“Great technician. Found the problem and solved in 30 minutes. Also, they came to fix the problem the next day after calling. Great service.”

“I had no problems, he was great checked everything out found a problem and fixed it, was very polite. I was real happy with everything”

“We are extremely satisfied with the service provided by Hamstra. The technicians are professional, polite and competent.”

“Caden was professional, on time, and answered the questions l had—he even vacuumed out some tiny leaves that had fallen into the AC which was above and beyond what he was scheduled to do”

“I was very happy with the service technician, Jake. He was timely, courteous, and professional.”

“The Tech, Hector, arrived on time, introduced himself and reviewed the reason for the call. He didn’t waste any time, except to answer my questions, and completed the work in less time than I was given. The whole experience was far better than the company I was using before . The price was less than…

“I was given the 12-5 pm window and was called at 2 and a half hour notice. Caden was on time and very professional. He did our Summer check up and told me everything was working well. I would highly recommend.”

“My technician Houston came out and performed my annual bronze service. I have bitched for two years that my gaspack was undersized as it never shut off during the hot summer. Houston found an air leak on the outside duct work return air side and repaired it. Now I have a properly installed and operating…

“Great service… the service person introduced himself, let me know what he was going to do, did not complain about my dog’s barking, in fact he worked quietly so as not to agitate the dog and when he made his recommendations he offered possible solutions.”

“Technicians were polite and professional. They answered all our questions. Very happy with Hamstra and recommend.”

“Juan did a great job. He was on time, very professional and explained everything. We have been with Hamstra for years and are always happy with the service.”

“We have been very happy with the services provided by Hamstra for many years and can certainly recommend them for installation and maintenance”

“Daniel B serviced our two condensers today for our Bronze spring AC tune up. As in the past, the attention to detail and professionalism he provides keeps our systems running perfectly.”

“I am very happy with the service I receive from Hamstra. My neighbor recommended you all and I've not been disappointed. Thank you!”

“I'm always pleased with service I receive from Hamstra. Richard was out yesterday for AC maintenance, he was professional, thorough, explained everything he did and very outgoing. A pleasure to work with him.”

“Daniel is great! Explains everything well, including reasons for his recommendations.”

“Daniel is great! Explains everything well, including reasons for his recommendations.”

“Excellent customer service and quality work from each visit. Maintenance is a breeze with this team!”

“Houston arrived on time and did a thorough evaluation of our s.ystem We had questions as it is aged. He answered everything. He did a great job!”

“Technician arrived on time, went about his business and seemed competent. All went well, except I was under the understanding that a different technician would service the unit. This is the second time this switch has happened with no advanced warning. that the technician I am expecting would not be available.”

“Thank You”

“As always, the Hamstra service technician was prompt, courteous, knowledgeable, and efficient. Will has been here before and works neatly and quickly, and is willing to answer any questions or concerns. I have been thrilled with my Hamstra system and all the technicians that have come to install it, repair it, and perform maintenance!”

“Easy to make the appointment. The technician arrived in the agreed time window. He explained the status of the equipment and made recommendations. Overall a satisfactory service.”

“Richard provided excellent service and was very knowledgeable. A great employee for Hamstra.”

“Shane and Robert did a great job. They were prompt, efficient, and professional. They are a credit to Hamstra and I look forward to having them back for the next service.”

“Another just checking up call. And Jeff the rep again. He is so knowledgeable and willing to share his info with me. That is MUCH appreciated. Makes me a better informed consumer. I also like that the window for appoints and waiting is much narrower…no more all day waiting. Thanks for great service. LW”

“Consistent prompt and professional service.”

“I was a property manager of single family homes in Tucson for over 15 years I have worked with many A/C companies over the years. Hamstra is the best company ever, would not use any one else. Everyone is professional, courteous, kind and they go the extra mile for their clients”

“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a…

“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a…

“The technician was efficient, polite, and personable. He explained what he was doing and found no problems.”

“Brian did an awesome job. Thank you!”

“I continue to appreciate the fine, expert service provided by Hamstra techs. Thank you once again. Joyce A.”

“Technician was great. Polite, efficient. Could not ask for more. Invited back anytime.”

“Richard was friendly, very professional and informative!”

“Richard provided excellent maintenance service.”

“Re: Spring maintenance on my 4 HVAC units: Houston and Robert were great. On time, and courteous. Always knowledgeable and willing and patient to answer any questions I have. Five Stars for sure.”

“On time, nice job, clear update”

“Competent and knowledgeable service technicians. Arrive as scheduled and keep you informed. Have kept 15+ year old system working great.”

“Arrived on time, did all system checks inside and out and wasted no time. Clean bill of health!”

“Will was excellent he inspected my system and brought all fluids up to proper levels. He was efficient and neat. I would strongly recommend Hamstra to service my heat and cooling system.”

“On time and very courteous service.”

“Richard with Hamstra HVAC was professional, thorough and offered suggestions of what was needed to make the AC run more efficiently and effectively. Excellent service!”

“Jeff was thorough and efficient. Having the same technician as my last service was a bonus.”

“Excellent service, as usual – every six months.”

“Always great – every time!”

“Checkup went well.”

“Checkup went well.”

“Very prompt and courteous very thorough”

“We’ve been very satisfied with Hamstra since the day they installed our new AC/heat unit. With their careful bi-annual maintenance we look forward to many more trouble free years with our AC/heat.”

“ALWAYS AWESOME SERVICE!”

“Excellent service & professional tech support from Richard for routine warranty tune-up. Extremely helpful answering my questions and offering maintenance suggestions/improvements to maximize HVAC service life. Thanks!”

“Tech was helpful and courteous.”

“I want you to know that I was happy with the service from Dave. Thank you!”

“Caden was very professional and friendly. Pleased with the service.”

“The young man that came was courteous and informative.”

“Excellent- very professional & courteous!”

“Austin was very professional and he did a great job!”

“Caden was informative,professional,and pleasant while doing a basic maintenance check and reviewing hail damage to our unit.”

“Brian Adams visit today was to perform maintenance on newly installed air conditioner. He did a lot more by checking on a water leak after a rain and checked out and turned on home heater and that is now ready to used when needed.. He is knowledgeable and efficient and explained what he did. I…

“Helped with direction of air flow by adjusting vents. We are more comfortable now. Answered all questions we had.”

“As always, great service.”

“Always reliable, professional and knowledgeable.”

“I have always had excellent service from Hamstra, whether for my 6-month checkups or for advice on new or replacement equipment. I added a smart thermostat this fall and Jesus (Hamstra tech) did an excellent job at installing it. He also patiently gave me lots of hints on how to program it.”

“Friendly and helpful technicians! Thank you.”

“This was just a Spring tune-up covered under the new installation plan. Austin was very thorough and provided excellent service. Thank you!”

“Caden was very polite and professional. Nice young man 😊”

“Good work. Punctual arrival. Extensive explanation and useful recommendations. Thank you.”

“Zack was a wonderfully pleasant young man who took plenty of time to check the outside units as well as the inside. I very much appreciated his asking me if I had any questions, And gave me understandable explanations. Thank you for the great service.”

“They come as scheduled, explain what they are going to do, and keep cost at price quoted.”

“Excellent service. Prompt, friendly, professional and knowledgeable. Thanks for providing such great service. Dave did a great job!”

“Hamstra is very professional and have been working with them for years. They do Fantastic work.”

“Houston arrived on time and did an expert job of maintenance. Very pleased with the care he took to check the HVAC. Polite, friendly and professional. Highly recommend Hamstra.”

“Our service professional was Taylor. I have owned and maintained properties in Tucson for 47 years. Taylor was the most polite, organized, no nonsense, articulate, on time, eager to please individual I have ever had the pleasure of dealing with. What a splendid human. Thank you for sending him to salvage our old barn of…

“A twice a year unit check up to keep the unit operating at its max! The service man does a great job at helping work properly and lets me know all that’s going on and what might be needed on the next visit!”

“Technician took time to repair and do maintenance. Explained everything well and would strongly recommend this company.”

“We are moving and therefore have to terminate our contract with Hamstra. Through our experience with Hamstra as our HVAC/Furnace maintenance service provider they have been wonderful. They are professional, skilled, courteous, timely,neat, and just nice people. I am passing along contact information to our home buyers in the hopes that they will continue a…

“Always a great experience with Hamstra; knowledgeable and competent technicians that fully explain the process and work to be done. Our service today was done by Juan Cordova, a very professional technician who fully explained the process and made very helpful recommendations. Always satisfied with Hamstra!”

“Hamstra’s Choice Service for routine checks on my system has helped keep my A/C in excellent running condition. I feel secure knowing I can rely on my system and won’t need to schedule emergency service in this heat. The maintenance agreement has paid off. Technician Jake was knowledgeable and courteous.”

“Juan Cordova was professional, organized, efficient, and friendly during my annual AC tune-up. Lisa was fabulous with my scheduling and all my questions. Great staff.”

“Austin is excellent. This is the second time we had time. He is courteous and you can tell he loves what he does.”

“Service person was thorough and very informative regarding everything he checked on the air conditioning unit. Was careful about putting foot coverings in his shoes while in the house which was very appreciated.”

“Great business to deal with. Knowledgeable, friendly, polite, and respectful Personnel. A pleasure to do business with.”

“Teckhnician was professional & friendly. Performed seasonal check well.”

“Jesus was professional and knowledgeable. Great service!”

“Service technicians are fantastic. I appreciate that they are on time, explain the process, and can answer all my questions. The customer service department is very professional and helpful.”

“Jesus, the tech who came today right on time. He was very informative and thorough in his explanations. This is my first encounter and I chose a Maintenance plan today. So far, I am pleased and grateful for the integrity shown and the lack of pressure or upsell. I look forward to this relationship. Thank…

“Austin was very professional and polite. He answered all questions I had. He was able to explain the different service plans offered. He kept me informed during the scheduled maintenance of what he was doing. We are very happy with the service and treatment we've had from Hamstra. Have already and will continue to recommend…

“Austin was Terrific! He was courteous & specific in telling me what he had done for this inspection & had a good recommendation for protecting the coils in my system & took the extra time to install the metal plate that would protect the copper coils. I've been pleased with the serviceman Taylor as well…

“Tyler has always been prompt and very efficient and willing to explain anything he is doing or any problems he has encountered!!!”

“Technician was right on time (7 AM) and was very efficient and kept me informed as to what he was doing. I feel he did an excellent job and I am very satisfied with his visit. I know that I can always count on Hamstra.”

“Taylor is the best!!!”

“Taylor was thorough and very helpful. I have always appreciated the service I receive from Hamstra, thank you!!”

“I have been a customer for 5 years, and have received excellent service!!!!”

“Courteous, conscientious and very thorough maintenance visit with a willingness to answer all questions. Very pleased with AC maintenance service.”

“I've been very pleased with Hamstra's services. I purchased my current HVAC system from them as well as a maintenance contract for twice/year check ups. All personnel have been very helpful and honest. The previous maintenance company I used was not honest and some of the techs were incompetent and installed broken parts that had…

“The maintenance service for our air conditioning was very professional. The technician Jake did a great job and was very helpful.”

“After our water heater failed I needed to have the furnace AC unit checked over for damage before turning the AC back on. Hamstra juggled some scheduling around and were able to send Richard out the same day I called! He checked the unit and all AC functions so that I can safely avoid the…

“Juan C was very professional, thorough and patient during the bi-annual inspection. He is a tremendous asset and representative of Hamstra. Thank you!”

“I was advised by another company that I need a new a/c system to cool my house. I found out later that it was never considered that the indoor coil needed cleaning or replacement. A neighbor recommended Hamstra Heating & Cooling to me. Hamstra includes in the Silver cooling maintenance contract, rinsing the indoor coil…

“Our technician, Austin Hull was terrific-knowledgeable, communicative, conscientious, and efficient. We would love to have him back at the house to do further maintenance. Very highly recommended!!”

“The technician Zachary was excellent. Polite, & Friendly”

“Roman is an outstanding technician”

“We've had a contract since 2019 for our annual service. Our recent technician, Zach, was one of the best ever sent to our home. Competent and pleasant.”

“My technician, Dave, was professional and friendly. I was very pleased that he told me about a service plan for my yearly heat/cooling service that SAVED me money! Thank you for the continual good service I receive every time Hamstra comes to my home.”

“I Am Always Very Satisfied with the Service from Hamstra Heating & Cooling! I Would Not Trust Anyone Else for My Heating & Cooling Needs! You Guys Show that you Care By Your Service and Professionalism! You are the Best! Thank You!”

“Jake was an absolute delight! He was very knowledgeable, polite, and pleasant. Having a stranger come into your home can be uncomfortable, but with Jake, I felt reassured and safe. He is a complete gentleman, sweet, and good-natured. Such a wonderful young man. I give him an A+”

“The tech was very friendly and did a good job.”

“Jesus was knowledgeable, friendly, and capable. Very satisfied!”

“Service technician was courteous and knowledgeable. He saw a problem, explained it to me and suggested a solution. He. Installed an air purifier quickly to solve the problem. Great employee!!”

“I've had several phone calls recently with James in Hamstra's customer service department. He has ALWAYS been VERY pleasant as well as very accommodating and patient. He is very knowledgeable also–beyond the knowledge level of most customer service reps in many other businesses. I appreciated working with him.”

“Shane is the absolute best. Personable, professional and an expert. Thank you so much. We have a system that runs reliably and smoothly because of his expertise.”

“Hamstra goes above and beyond in their customer service and assuring that our heating and cooling needs are met. It has been a pleasure working with them over the past few years. They did a great job replacing our duct system and HVAC unit which made a world of difference in reducing our electricity bills…