Testimonials – Maintenance Articles
“I was a property manager of single family homes in Tucson for over 15 years I have worked with many A/C companies over the years. Hamstra is the best company ever, would not use any one else. Everyone is professional, courteous, kind and they go the extra mile for their clients”
Continue Reading“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a…
Continue Reading“Several weeks ago I had called and asked if they could come in the morning instead of the afternoon. I had a doctor appt. They had said yes but today when I called to see when about they might be there, the change had not been made. They were super nice and someone arrived a…
Continue Reading“The technician was efficient, polite, and personable. He explained what he was doing and found no problems.”
Continue Reading“Just had our semi annual HVAC checkup with Jeff. He was amazing. Very thorough, polite and friendly. Spent time with us at the end and explained what he found and things we can do proactively to help keep our system functioning efficiently. Double thumbs up for Jeff and Hamstra!”
Continue Reading“Brian did an awesome job. Thank you!”
Continue Reading“A new technician arrived for my air-conditioning maintenance today. Very knowledgeable, personable and efficient. I could not be happier. Hamstra continues to impress.”
Continue Reading“I continue to appreciate the fine, expert service provided by Hamstra techs. Thank you once again. Joyce A.”
Continue Reading“A wonderful young man was here to do my maintenance. As always Hamstra came through as a great company. I'm so happy I went with you.”
Continue Reading“Technician was great. Polite, efficient. Could not ask for more. Invited back anytime.”
Continue Reading“By far the best service we’ve had over the past 9 years! Professional, prompt, knowledgeable”
Continue Reading“Richard was friendly, very professional and informative!”
Continue Reading“Richard provided excellent maintenance service.”
Continue Reading“Re: Spring maintenance on my 4 HVAC units: Houston and Robert were great. On time, and courteous. Always knowledgeable and willing and patient to answer any questions I have. Five Stars for sure.”
Continue Reading“Bryan did a great job!”
Continue Reading“Bryan did a great job!”
Continue Reading“Will is a great guy! Very professional and does a great job.”
Continue Reading“Great tec, Dave”
Continue Reading“On time, nice job, clear update”
Continue Reading“Professional experienced thorough service personnel.”
Continue Reading“Competent and knowledgeable service technicians. Arrive as scheduled and keep you informed. Have kept 15+ year old system working great.”
Continue Reading“Our service representative, Dave Thompson, is extremely talented and very thorough. We request him whenever we have service. Thank you, Hamstra.”
Continue Reading“Our service person was very professional & knowledgeable. He took good care of us .”
Continue Reading“Arrived on time, did all system checks inside and out and wasted no time. Clean bill of health!”
Continue Reading“Will was excellent he inspected my system and brought all fluids up to proper levels. He was efficient and neat. I would strongly recommend Hamstra to service my heat and cooling system.”
Continue Reading“On time and very courteous service.”
Continue Reading“Richard with Hamstra HVAC was professional, thorough and offered suggestions of what was needed to make the AC run more efficiently and effectively. Excellent service!”
Continue Reading“Jeff was thorough and efficient. Having the same technician as my last service was a bonus.”
Continue Reading“Excellent service, as usual – every six months.”
Continue Reading“Always great – every time!”
Continue Reading“Checkup went well.”
Continue Reading“Checkup went well.”
Continue Reading“Very prompt and courteous very thorough”
Continue Reading“Had a little trouble with the scheduling, but service was great”
Continue Reading“We’ve been very satisfied with Hamstra since the day they installed our new AC/heat unit. With their careful bi-annual maintenance we look forward to many more trouble free years with our AC/heat.”
Continue Reading“Called for service after installation of new thermostat and no heat or cool. We found our tech, Daniel to very honest and professional when he came out. He identified the problems and was able to correct them.. We would. welcome Daniel any time to look at or repair our HVAC system. We have been with…
Continue Reading“ALWAYS AWESOME SERVICE!”
Continue Reading“As always, the technicians were very professional and quick. He also shared good recommendations for better usage. Thank You.”
Continue Reading“Excellent service & professional tech support from Richard for routine warranty tune-up. Extremely helpful answering my questions and offering maintenance suggestions/improvements to maximize HVAC service life. Thanks!”
Continue Reading“Thank you Hamstra Team: Our EXPERIENCE WITH Hamstra Equipment and Service; Good communication Good scheduling Good Maintenance with professional friendly staff and technicians”
Continue Reading“Have used Hamstra for years. Always great service. Very friendly informative service techs!”
Continue Reading“Zach arrived on schedule. Friendly, professional, he told me how the system was doing. As usual, a good Hamstra experience.”
Continue Reading“Thank you for your service. I look forward to working with you again with the air conditioner maintenance later this spring.”
Continue Reading“Great service and the communication is excellent! Very pleased!”
Continue Reading“Zach did a great job in explaining what he did in servicing my heaters. Very professional and a great communicator.”
Continue Reading“Tech was helpful and courteous.”
Continue Reading“Very professional, clear communication, pleasure to work with!”
Continue Reading“Very professional, clear communication, pleasure to work with!”
Continue Reading“Caden was exceptional”
Continue Reading“Houston was awesome!”
Continue Reading“Efficient – identified an issue and fixed it in a timely manner. -polite and helpful. and 5 Star.”
Continue Reading“I want you to know that I was happy with the service from Dave. Thank you!”
Continue Reading“Good service, but please spell my name correctly.”
Continue Reading“Nice young man. Polite and professional. Excellent representative for Hamstra”
Continue Reading“Your technician, Austin, did an outstanding job. He was very thorough and professional.”
Continue Reading“Jeff handled my annual furnace maintenance inspection (Gold Plan), and found no issues. He was extremely well-informed about all things having to do with HVAC, and was quick and friendly. He easily handled numerous questions that my dad asked him about air conditioners and furnaces, and my dad was very impressed with the service he…
Continue Reading“Excellent, competent, on-time maintenance visit for my HVAC system. Austin was personable and thorough, and explained everything clearly. Recommended!”
Continue Reading“Caden was very professional and friendly. Pleased with the service.”
Continue Reading“ALWAYS DEPENDABLE AND THOROUGH”
Continue Reading“HAMSTRA is a family of hard working, compassionate, honorable & honest people. What differentiates HAMSTRA from other companies are the people who work tirelessly so that our furnaces function in the winter months, and our air conditioners keep us cool during the long, hot summers. One of those hard workers is Brian. I have known…
Continue Reading“The young man that came was courteous and informative.”
Continue Reading“Very prompt, courteous and got the job done.”
Continue Reading“Tech was knowledgeable and thoughtfully answered all my questions about servicing our heat pump.”
Continue Reading“Excellent- very professional & courteous!”
Continue Reading“Austin was very professional and he did a great job!”
Continue Reading“The technician was professional and explained everything. He was on time and checked all the systems. Service was excellent.”
Continue Reading“Caden was informative,professional,and pleasant while doing a basic maintenance check and reviewing hail damage to our unit.”
Continue Reading“Brian Adams visit today was to perform maintenance on newly installed air conditioner. He did a lot more by checking on a water leak after a rain and checked out and turned on home heater and that is now ready to used when needed.. He is knowledgeable and efficient and explained what he did. I…
Continue Reading“Helped with direction of air flow by adjusting vents. We are more comfortable now. Answered all questions we had.”
Continue Reading“Outstanding service!”
Continue Reading“Zack was totally professional, efficient, friendly, and completed the job in less than an hour. He explained everything he was doing and answered all of my questions. He quickly resolved an issue with our thermostat and shared his observations and recommendations about our aging equipment. I am extremely happy with Zack and this company!”
Continue Reading“Very helpful and knowledgeable technician!”
Continue Reading“As always, great service.”
Continue Reading“Brian, as usual did an excellent job. His knowledge and great personality are his major assets. I feel very safe with him servicing my equipment. Thanks again Brian.”
Continue Reading“Always reliable, professional and knowledgeable.”
Continue Reading“Service representative was the same that did the Spring check. Very polite, knowledgeable, on time and took the time to make sure everything was in working order.”
Continue Reading“I have always had excellent service from Hamstra, whether for my 6-month checkups or for advice on new or replacement equipment. I added a smart thermostat this fall and Jesus (Hamstra tech) did an excellent job at installing it. He also patiently gave me lots of hints on how to program it.”
Continue Reading“There were two Hamstra technicians here: one an experienced tech and the other was in training. We were very appreciative of the work both performed on our system. Clearly the Instructor tech was very knowledgeable and customer service oriented and made us aware of other programs that may serve our needs in the future. The…
Continue Reading“No problems, as usual.”
Continue Reading“Friendly and helpful technicians! Thank you.”
Continue Reading“Dave, service technician was thorough and knowledgeable in diagnosing the fault with my air conditioning units and was quickly able to get them up and running. He is friendly and courteous and a credit to your company.”
Continue Reading“Everything was excellent with the technician. Only complaint I have is with the scheduling. Instead of either AM or PM service call. I had to waste and entire day waiting for the tech to call.”
Continue Reading“Dave, service technician was thorough & knowledgeable in diagnosing the fault with my air conditioning units & was quickly able to get them up & running. He is friendly & courteous & a credit to your company.”
Continue Reading“This was just a Spring tune-up covered under the new installation plan. Austin was very thorough and provided excellent service. Thank you!”
Continue Reading“Caden was very polite and professional. Nice young man 😊”
Continue Reading“Great technician and professional very competent. Zach was great.”
Continue Reading“Jason was fantastic. Very helpful and personable. Thank you.”
Continue Reading“Good work. Punctual arrival. Extensive explanation and useful recommendations. Thank you.”
Continue Reading“Zack was a wonderfully pleasant young man who took plenty of time to check the outside units as well as the inside. I very much appreciated his asking me if I had any questions, And gave me understandable explanations. Thank you for the great service.”
Continue Reading“They come as scheduled, explain what they are going to do, and keep cost at price quoted.”
Continue Reading“Excellent service. Prompt, friendly, professional and knowledgeable. Thanks for providing such great service. Dave did a great job!”
Continue Reading“Hamstra is very professional and have been working with them for years. They do Fantastic work.”
Continue Reading“Houston arrived on time and did an expert job of maintenance. Very pleased with the care he took to check the HVAC. Polite, friendly and professional. Highly recommend Hamstra.”
Continue Reading“Our service professional was Taylor. I have owned and maintained properties in Tucson for 47 years. Taylor was the most polite, organized, no nonsense, articulate, on time, eager to please individual I have ever had the pleasure of dealing with. What a splendid human. Thank you for sending him to salvage our old barn of…
Continue Reading“I’ve been using Hamstra Heating and Cooling for over twenty years and have had all good service from the company. I recommend Hamstra to all my customers here in Quail Creek whenever discussing their HVACs. Thank You HAMSTRA for great service over all these past years.”
Continue Reading“A twice a year unit check up to keep the unit operating at its max! The service man does a great job at helping work properly and lets me know all that’s going on and what might be needed on the next visit!”
Continue Reading“Austin arrived as scheduled. He was courteous and professional. He performed the “Silver Service” on our gas heating furnace with efficiency and speed. He explained his service to us when he finished. We are completely satisfied with him, and with our many years of service with Hamstra Heating and Cooling Company.”
Continue Reading“Austin was terrific. Very professional and totally competent. I recommend he be promoted at his next review.”
Continue Reading“Jake Lawless did a great job– arrived on time, completed the required work efficiently, cleaned-up after himself, and was pleasant to talk with.”
Continue Reading“My system was installed by Hamstra. I am a silver level maintenance member. After my latest heating check there was a minor problem, and it was quickly and cheerfully resolved. I heartily recommend Hamstra.”
Continue Reading“Technician took time to repair and do maintenance. Explained everything well and would strongly recommend this company.”
Continue Reading“Maintenance appt was detailed and performed professionally. Tech was efficient and personable.”
Continue Reading“We are moving and therefore have to terminate our contract with Hamstra. Through our experience with Hamstra as our HVAC/Furnace maintenance service provider they have been wonderful. They are professional, skilled, courteous, timely,neat, and just nice people. I am passing along contact information to our home buyers in the hopes that they will continue a…
Continue Reading“Polite professional and punctual”
Continue Reading“Polite professional and punctual”
Continue Reading“Always a great experience with Hamstra; knowledgeable and competent technicians that fully explain the process and work to be done. Our service today was done by Juan Cordova, a very professional technician who fully explained the process and made very helpful recommendations. Always satisfied with Hamstra!”
Continue Reading“Hamstra’s Choice Service for routine checks on my system has helped keep my A/C in excellent running condition. I feel secure knowing I can rely on my system and won’t need to schedule emergency service in this heat. The maintenance agreement has paid off. Technician Jake was knowledgeable and courteous.”
Continue Reading“Juan Cordova was professional, organized, efficient, and friendly during my annual AC tune-up. Lisa was fabulous with my scheduling and all my questions. Great staff.”
Continue Reading“Austin is excellent. This is the second time we had time. He is courteous and you can tell he loves what he does.”
Continue Reading“Service person was thorough and very informative regarding everything he checked on the air conditioning unit. Was careful about putting foot coverings in his shoes while in the house which was very appreciated.”
Continue Reading“Great business to deal with. Knowledgeable, friendly, polite, and respectful Personnel. A pleasure to do business with.”
Continue Reading“Teckhnician was professional & friendly. Performed seasonal check well.”
Continue Reading“Jesus was professional and knowledgeable. Great service!”
Continue Reading“As always, on time, detailed report of findings, extremely friendly, knowledgeable, polite, and articulate service technician”
Continue Reading“Service technicians are fantastic. I appreciate that they are on time, explain the process, and can answer all my questions. The customer service department is very professional and helpful.”
Continue Reading“Jesus, the tech who came today right on time. He was very informative and thorough in his explanations. This is my first encounter and I chose a Maintenance plan today. So far, I am pleased and grateful for the integrity shown and the lack of pressure or upsell. I look forward to this relationship. Thank…
Continue Reading“Austin was very professional and polite. He answered all questions I had. He was able to explain the different service plans offered. He kept me informed during the scheduled maintenance of what he was doing. We are very happy with the service and treatment we've had from Hamstra. Have already and will continue to recommend…
Continue Reading“Austin was Terrific! He was courteous & specific in telling me what he had done for this inspection & had a good recommendation for protecting the coils in my system & took the extra time to install the metal plate that would protect the copper coils. I've been pleased with the serviceman Taylor as well…
Continue Reading“Taylor came out again for my semi annual inspection. He is friendly, professional and knowledgeable. It is always a pleasure to work with him.”
Continue Reading“Tyler has always been prompt and very efficient and willing to explain anything he is doing or any problems he has encountered!!!”
Continue Reading“Taylor was courteous, clear, kept me informed, and shared reasons behind decision choices. It was a pleasure to have him come fix our unit.”
Continue Reading“Technician was right on time (7 AM) and was very efficient and kept me informed as to what he was doing. I feel he did an excellent job and I am very satisfied with his visit. I know that I can always count on Hamstra.”
Continue Reading“Taylor is the best!!!”
Continue Reading“Taylor was thorough and very helpful. I have always appreciated the service I receive from Hamstra, thank you!!”
Continue Reading“Quick and no muss or fuss👍”
Continue Reading“Zachary was very polite, professional, and thorough.”
Continue Reading“I have been a customer for 5 years, and have received excellent service!!!!”
Continue Reading“Courteous, conscientious and very thorough maintenance visit with a willingness to answer all questions. Very pleased with AC maintenance service.”
Continue Reading“I've been very pleased with Hamstra's services. I purchased my current HVAC system from them as well as a maintenance contract for twice/year check ups. All personnel have been very helpful and honest. The previous maintenance company I used was not honest and some of the techs were incompetent and installed broken parts that had…
Continue Reading“The maintenance service for our air conditioning was very professional. The technician Jake did a great job and was very helpful.”
Continue Reading“After our water heater failed I needed to have the furnace AC unit checked over for damage before turning the AC back on. Hamstra juggled some scheduling around and were able to send Richard out the same day I called! He checked the unit and all AC functions so that I can safely avoid the…
Continue Reading“Juan C was very professional, thorough and patient during the bi-annual inspection. He is a tremendous asset and representative of Hamstra. Thank you!”
Continue Reading“I was advised by another company that I need a new a/c system to cool my house. I found out later that it was never considered that the indoor coil needed cleaning or replacement. A neighbor recommended Hamstra Heating & Cooling to me. Hamstra includes in the Silver cooling maintenance contract, rinsing the indoor coil…
Continue Reading“Our technician, Austin Hull was terrific-knowledgeable, communicative, conscientious, and efficient. We would love to have him back at the house to do further maintenance. Very highly recommended!!”
Continue Reading“The technician Zachary was excellent. Polite, & Friendly”
Continue Reading“Roman is an outstanding technician”
Continue Reading“The mechanic, Taylor, was very professional and courteous. He discussed with me all the maintenance that was needed and explained the costs associated with parts and labor. He was efficient and answered all my questions in a very helpful manner.”
Continue Reading“We've had a contract since 2019 for our annual service. Our recent technician, Zach, was one of the best ever sent to our home. Competent and pleasant.”
Continue Reading“Met up with the folks at Hamstra last October during an emergency call. They promptly came over and fixed an issue. So, pleased, I enrolled in their Silver Program. Very pleased with the team.”
Continue Reading“My technician, Dave, was professional and friendly. I was very pleased that he told me about a service plan for my yearly heat/cooling service that SAVED me money! Thank you for the continual good service I receive every time Hamstra comes to my home.”
Continue Reading“I Am Always Very Satisfied with the Service from Hamstra Heating & Cooling! I Would Not Trust Anyone Else for My Heating & Cooling Needs! You Guys Show that you Care By Your Service and Professionalism! You are the Best! Thank You!”
Continue Reading“Jason came to our home today to do a yearly AC checkup! He is an asset to your company, he explained everything he was going to do in a clear manner so there was no problem understanding what was going on! We highly recommend Hamstra!! Thank You”
Continue Reading“Jake was an absolute delight! He was very knowledgeable, polite, and pleasant. Having a stranger come into your home can be uncomfortable, but with Jake, I felt reassured and safe. He is a complete gentleman, sweet, and good-natured. Such a wonderful young man. I give him an A+”
Continue Reading“Jesus has great communication skills and the service on both 3 ton ac units replacement of 1 fan start capacitor @ $440? Wow expensive part!”
Continue Reading“The tech was very friendly and did a good job.”
Continue Reading“Jesus was knowledgeable, friendly, and capable. Very satisfied!”
Continue Reading“Richard was very thorough and personable.”
Continue Reading“Service technician was courteous and knowledgeable. He saw a problem, explained it to me and suggested a solution. He. Installed an air purifier quickly to solve the problem. Great employee!!”
Continue Reading“Awesome, honest and reputable!!!”
Continue Reading“I've had several phone calls recently with James in Hamstra's customer service department. He has ALWAYS been VERY pleasant as well as very accommodating and patient. He is very knowledgeable also–beyond the knowledge level of most customer service reps in many other businesses. I appreciated working with him.”
Continue Reading“Excellent technician and fine service”
Continue Reading“Jesus has professional customer service skills and he has outstanding excellent service skills”
Continue Reading“Shane and his assistant were, as always, amiable, respectful, efficient, and I appreciate it all.”
Continue Reading“Service technicians are always polite, very professional and get the job done efficiently. Any problems are addressed and brought to your attention, for your decision to make.”
Continue Reading“Shane is the absolute best. Personable, professional and an expert. Thank you so much. We have a system that runs reliably and smoothly because of his expertise.”
Continue Reading“Hamstra goes above and beyond in their customer service and assuring that our heating and cooling needs are met. It has been a pleasure working with them over the past few years. They did a great job replacing our duct system and HVAC unit which made a world of difference in reducing our electricity bills…
Continue ReadingIf you are seeking out a company that simply does the job correctly the first time, Hamstra is that company. The office staff is outstanding and they do a great job following up. I personally have requested that any service or maintenance needed at my home for HVAC be done by Taylor. This guy is…
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