“I needed replacement filters for my split system on the roof. When I called, Jen helped me. It didn’t look like it was in stock because it is an uncommon size. She went out of her way to check with the warehouse anyway. When it wasn’t there, offered to look at the price of a custom order. The price was exorbitant so she gave me the name of another company that carries unusual sizes. I was amazed and grateful that she would do that. I bought the filters at a significantly lower price. She even checked back in with me to see if my need was satisfied. She is an outstanding employee and displays the best of Hamstra. She reflects the best of your company and should be recognized as such. Because of Jen I will be a Hamstra company for life.”
- Claire B.