What is the Hamstra Value?
The Hamstra Customer Value Statement
We will always remain client focused through a self-motivated desire for professionalism and realization that “good” customer service is not good enough. Honesty and integrity are uncompromising, as is our commitment to the constant improvement of our services for the best interests of our clients.
The Hamstra Mission
To deliver the most professional heating and cooling service available by way of an unmatched client experience, resulting in the highest levels of respect from our community and a rewarding environment for our employees to succeed.
What makes Hamstra Heating & Cooling different?
All the heating, ventilation and air conditioning companies in Tucson and Southern Arizona can sell you units and ductwork, and they can all install them, but it is the service they provide to you that makes all the difference.
Below is a list of what sets apart Hamstra Heating & Cooling from the competition. These value added services have allowed us to grow into one of the largest heating, ventilation and air conditioning companies in Tucson and Southern Arizona simply by word of mouth, all without every sacrificing the quality and service you deserve. How many other companies can say that? Call us today at (520) 629-9833 to experience the Hamstra Heating & Cooling value.
The Highest Quality Heating & Cooling Products in the Industry
We do not attempt to cut cost or cut corners by selling our customers inferior products. All of the materials we use to complete HVAC installations are top-of-the-line products that have been chosen for their high quality. We primarily sell and install Trane/American Standard heating and air conditioning equipment. Both of these brands are consistently rated as the most reliable and highest performing in the industry by Consumer Reports.
Our customers receive the best performing, quietest, and most reliable heating and cooling systems on the market. This is due to our superior knowledge of the engineering and duct design process. We guarantee that our HVAC systems will produce an indoor temperature of 75 degrees when it is 105 degrees outside. This is a claim that most other heating and cooling companies cannot make, and is a standard that most would not even attempt.
Our Customers Come First
Many companies claim they have “the best” customer service. At Hamstra our entire staff lives up to this claim. If you are not satisfied with our products or services, we will do everything in our power to make it right. In the “Guarantees” section of this website you can view all of our satisfaction guarantees. You’ll be hard-pressed to find another company that has the confidence in itself to make you these same promises!
We deliver on our promises and fulfill all of our commitments. Hamstra owners and managers are constantly receiving positive feedback from residential customers and builders about the company’s professionalism. We execute a preparation and quality inspection process for each and every job that is unmatched by competitors. Our installation coordinators work hand in hand with builders and customers to make sure the job is done right and that all of the customer’s needs are met.
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